DICK'S Sporting Goods

I came in looking for a certain brand of shoes I always get and the sweetest lady came up to help me .. I explained to her I am a diabetic nurse with long hours on my feet. I wear the same shoes everyday between work, walking, running, gym etc. Well, Miss Doris was like no baby you need these shoes right here and showed me a pair of Oasis Orthopedic shoes. I thought well I’ll try them on what could it hurt and WOW!! 😮 I had chills that is how wonderful these shoes feel! She took time to look at my feet to say I had a low arch and which one is better for my feet. This lady needs a raise! I am loving my shoes! 🥰 I just want everyone to know she knows what she is talking about. Her personality shines! She absolutely made my day and I will be seeing her the next time I buy a pair of shoes. My mother lives in another state and will be buying a pair of the same shoes Monday when a new shipment comes in. Thank you again Doris for all you did you’re wonderful!!!! If you’re looking for a good pair of shoes or socks go see her.

Showed up about 12pm maybe a little later. Knew exactly what i was looking for. A man by the name Clopton approached me asked if i needed assistance. He was extremely nice and proffesional moments later i asked about a brand of fishing rod and reel i had never used. He talked a little about the rod and reel. He was very knowledgeable . His customer service skills were excellent this man definitely deserves a raise. You dont see people like this anymore most are just kids trying to up sell you.but hes the real deal. For future visits on fishing supplies ask for Clopton

I did a good bit of my Holiday shopping at the Florence location. Tra was excellent in his ability to take care of multiple customers while also offering top-notch service. Every location needs a Tra! Great customer service and excellent selection. Will be shopping here again!

My husband and I went in to purchase a set of kayaks Daniel, Dylan, another employee I didn't catch his name were very helpful. Daniel was very prompt we already knew what we were getting based on online shopping/research but he was right there just as soon as we walked down the aisle. It was a very seamless purchase. Daniel stayed inside to help our family member with another kayak purchase Dylan and the other guy helped us load our 2 up. All 3 guys were super helpful, courteous, and customer centered. They weren't condescending like some outdoor store employees are towards women. We appreciate all the help from all involved even when our family member was "difficult" (she changed her mind several times).

It was the grand opening weekend of the Field and Stream portion of the store. More than enough staff on hand and representatives from several companies as well.

Both times Ive been in this store I was checked out by the same employee and her name is Grace Ann...I can't say enough good things about her! She greeted us when we walked in and asked us if she could help us find something and that was so nice because I was not familiar with this location. She signed me up for rewards points and was so patient and helpful during my chaotic return that took what seemed like forever. She thanked us for coming in and told us to come back. Most ppl working in retail are there for the paycheck and wont do anything extra to help a customer so im very thankful Grace Ann took the time to help me. I appreciate you!!

The employees are very nice and helpful. They give a military discount, so that's also nice.

Best service of all the stores we have been in the past month all put together. We went in looking for a cot. They had none on display. The one that I thought would work cost over $100. The clerk and the manager took it out of the box and put it together for us to make sure it was right for us. There are still great service people out there. Thank you and God bless.

Was looking for an item and ask one of the works if they could direct me where they were located. Instead she walked me to the location and I was able to get the item. She went out of her way to help me and I really appreciated her friendliness and assistance. Her name Shakyla! Thank you again!

Very good customer service the gentleman named Phillip in work boot section was very polite and helpful. And the girls at the front registers were the same way. I will definitely be back great job!!

Excellent service. Had some issues getting my tennis racket restrung, they lost my paperwork during the remodeling. Laken and another manager apologized, resolved the issue and refunded the cost of the service. Was completely satisfied with the customer service I received and highly recommend getting your racket restrung here!! Cheaper than anywhere around and fast!

Actually went to the Field and Stream side in Florence. I was pleasantly surprised at the hunting selection. After making 3 burnt runs to cabelas in Huntsville, no inventory or not in stock, website saying it was I stock. Really! I will make Field and Stream my first go to place. They had everything I needed for opening day of deer season and competitive prices. Don't know what's going on with cabelas.

I was not happy about the but the people there were informative and nice I did have some hard to find products

Love shopping there when I can. I drive from cullman to this store if I need anything. Great staff and management! Great prices! The management is always nice if you have an issue.

Steve Arnold was very knowledgeable & helpful in making a decision on an air soft gun. Thank you!

Only place to get SUP paddles in town.

Really nice store buy all my hunting supplies fishing tackle and sports equipment there the prices are reasonable for the most part the employees are always friendly and helpful

Great selection, staff is always helpful

I love this place! Adding field stream was icing on the cake. Coolest store in town with super friendly associates!

I used to hate this place but since they expanded with the field and stream brand store it is my new favorite place. They have almost anything I would want sporting goods wise