Gala Express

Went to pick up my dress at 11:25am and the door was locked. Called the number to ask when the store would be open and the answer was 2pm and that she takes appointments on some occasions which I didn’t know. On Google hours of operation show 11-7pm which I explained. Continue to inform the gal that I drove from Yakima and if it was possible for her to come just to get my dress. She said no bc she had a baby with her. I get a call 20min later that she would be in. I turned around and drove back. I’d hate for someone else to go through this. I’d call to make sure someone is there. Poor business management. With all the competitors around I hope they make a change.