Walgreens

The associates that work at this location are always helpful and friendly. They get some characters and have to deal with a lot of verbal abuse and threats but always remain calm and professional.

It a great store and the employees are always willing to help you

1 in a million staff working 5/11/21. Needed pull ups and didn't get off work until late, pulled up at 11:59, BTW I hate doing because I know how it feels when your closing up and someone comes in. Thank you so much for being kind and even took the time to have a quick chat 😊 . AMAZING.

Had my prescription ready and didn't have e to wait

I love their staff
They are friendly and fast

Very nice excellent staff

I was an former employee at Walgreens 22 years ago, I was laid off because of another coworker mistake, but y'all knew that already right!? What happened it's not 24 hours anymore? I see they got rid of the overnight shifts! Well it's been great writing my little summery!

Only 1 register open even though there's a line. Pharmacy tech was nice but I ended up staying for almost an hour AFTER checking in just to have my flu shot appointment cancelled cause of "unknown insurance issue.

If I could rate this experience, it would be a zero. I've been waiting for my prescriptions for a week or two without any updates. Normally, I get my prescriptions filled at Kroger, but since they don't contract with Cigna, my prescriptions were sent to Walgreens in Mesquite without my knowledge. Despite not receiving any notification from Walgreens, I had to take time off work to inquire at my doctor's office. After finally contacting Walgreens, they informed me of the prescriptions ready for pickup, including one costing $300. It's crucial for pharmacies to inform patients of potential out-of-pocket expenses before filling prescriptions. When I requested to remove the expensive prescription and get a new total, the representative incompetently deleted my original order, causing further delay. Now, due to this error, I'm left without necessary medication because of my insurance transition. Despite requesting to speak with a manager, I was put on hold and told the manager was unavailable. This negligence has severely impacted my health, and I am extremely frustrated with the situation. I will be filing a complaint higher regarding this matter

The pharmacy employees are so rude at this pharmacy!! In order to pick up a prescription you must give your name, date of birth, address, and the last four numbers of your phone number. if you pay with a credit card the credit card has your name on it, so why do they need all of this information just to pick up prescriptions? There is a lot of bullying going on at this store. When I questioned Jordan the store clerk, she went and got her pharmacist on duty, who told me if you want the medicine, you have to give me the information, and then they all started laughing at me.i do not like to talk that much especially to people I don’t know. This is quite a bit much. Walgreens!!

I went there for the rapid COVID/flu test. I already have insurance and a doctor's office to go to. Their results in 30 mins turns into "You'll get the results at the close of business". They didn't even ask my name. That means no one's tests had been processed. I don't trust that my results are even mine now. Who knows?! They will need to refine this process and earn my trust back if they want to capitalize on the rapid testing.

Very poor management 😢 😞 the manager Tracie made me feel like i was trying to scam them when i had my 3rd return in 15 years shopping at this location. No wonder they have a 2 star rating on Google.

The staff is very unprofessional towards cuatomers. I made a purchase at the register Friday 3/24 around 6:18 PM and paid cash then as i had paid i decided to get something from the coolers they have near the registers and the hispanic lady that was checking me out sighed really lout with an attitude tone, i would think they would want cuatomers to spend more: the i was going yo make a purchase later that day and was going to buy a $14 pack of nails and ahe said she couldnt sell it, they are not pulling out the product that they need to be pulling off shelves and then cuatomers wanna purchase them and they won’t sell them. When things are supposed to be pulled off shelves they need to be pulling them out instead of just waiting for someone to try to buy them and telling customers they are no longer ringing up and cant be sold anymore. Is there a District Manager that is in charge of this store or are they also not doing their job???? Corporate please get on this i will message the DM as soon as i can to make them aware of this.

I have been trying for over a week to get a refill on my prescription. I ordered online and requested delivery. Now they tell me the refill has been picked up. I have not picked it up because I requested delivery. Can't talk to a real person

Very rude people answering the phone and in register.. is not a good customer service at all.

Manager was completely unprofessional and rude. I asked for her name and she refused. She followed me out to the parking lot and she opened my car door and threatened me. I called 911 and the police arrived and an incident report was made.

I made an online order and it was pretty simple. I had ordered some toilet paper and when the order was completed, it said they were out of toilet paper. I did allow substitutions so I figure they were out completely. Guess what’s on display at the door when I walk in? TOILET PAPER. Also they had one cashier with a line to the photo center. When the young man called for backup 2 snobby Latina women came to help me and belittled the guy while they were waiting on me. This is by far the worst Walgreens experience I ever had.

If I could rate this location a 0 I would. For one they never have your medication ready or it’s out of stock! They won’t notify that it’s out of stock or that your medication is ready for pick up. Also it shouldn’t take 5hrs to fill a prescription that only has two pills!

Sitting here 9:30 website says they're open... NOPE. I've been trying to get my prescription for 3 days, never open when the website says. Changing pharmacies after 15 years. Supposed to be 24 hours, hasn't been since Covid... not a problem, but you NEED TO CHANGE YOUR WEBSITE