AT&T Store

Vicky was super helpful and knowledgeable about everything. She walked me through setting up my new IPhone and showed me the differences b/t Apple and Samsung. Happy she was there to guide me through my experience.

Victoria provided us with excellent customer service, and she did take the time show us how to get the use of our devices. In, addition because I am a 27-year Army Veteran she did state that I should get the military discount.

The manager (Anthony) at this store went above and beyond getting me two new devices. Many customers came in and he greeted everyone right away and was very good at multitasking. This will always be my go to AT&T store! (2725 South Blvd)

Derick & Daniel on South Blvd. in Charlotte, NC have been AWESOME from day one. I switched from Verizon to AT&T on Christmas Eve. I started researching my options a week before and Derick was a game changer. He was helpful, kind, professional and resourceful. I didn’t feel any pressure and with the help of his manager Daniel, I was offered a great plan. They have been there every step of the way. They are the best duo at AT&T! I am definitely a fan.

Tomechia Tucker

I recently switched to AT&T and upgraded to the new iPhone 13 Pro Max. This experience was by far one of the best customer service interactions I have had in years. The purchasing process was easy, details were explained to me thoroughly but concisely. While the data was syncing to my new phone the manager who I was working with asked if I wanted to run any other errands to make the best use of time. I ended up leaving the two phones to sync with him and went grocery shopping next door. When we came back he saw me walking in, immediately gathered my belongings and met me at the door. This is how business should always be done!! I never felt pressured to make choices, rather I felt that he had my best interest in mind when explaining options. I have since been telling everyone I know to come here for their phone needs. Beyond impressed with the level of old school service that is provided here! Would give 6 stars if it was an option!

Jesus and Nick did an awesome job setting me up today. Jesus was a very patient rep getting me everything I needed to get started with the newest iPhone. He made the process very smooth and I left a very satisfied customer. I highly recommend their services at this location.

Nick, the store manager, is stellar and the other employees were great as well. I had a singular goal in mind going in and he helped me in a genuine and professional manner. The visit was quick and efficient and I felt like I’d developed a rapport with him by the time I left. Best experience at an ATT store in my entire life.

Daniel, Nick, and Javier were willing to help me without a phone, allowed me a chance to fix my issues with their store phone, and waited with me to figure out the solution. They were positive, communicative, and very warm to me and allowed for my situation to go from annoyance before I walked in to gratitude when I left. A+, 5 stars to everyone!

Excellent customer service at this location. Nathan Pepper helped me and he was genuinely kind and honest. I wanted to upgrade my iPhone X to the 11 and he walked me through the options and helped me pick the best one. Thanks for the assist!

Ty was very attentive to my questions, she helped me add a line to my plan and upgrade probably the fastest service of my life!

I came here to upgrade my phone and I left without signing into my Google account which left me in a bind and super frustrated. I was able to come back in and use my old device to verify my account and get it rectified. Nate was super helpful and patient.

They provided great service! Nick the Manager was very helpful and answered all of my questions about my AT&T service which in fairness were very extensive. I highly recommend this particular location!

Thank you guys so much for all the help setting up my new iPhone and watch. Switching to AT&T has been such a great transition just wish I would have done it sooner!

Samantha winstead is amazing and a star. She can do a million things at once n treats everyone like royalty. A huge feat on a busy Saturday. I will use no one but att & Sam is the reason why!!!! She has so much patience n she’s very professional. You have an amazing store, Sam is a big part of that, I’m sure. Thank you to Sam!!!

Unfortunately my phone got water damaged when I dropped it in the parking lot Friday night. Stoped in Saturday and after a very short wait was able to work with Amori Flores in the purchase of a new Xr iPhone. Biggest problem is always recovering data and passwords. Took some time to sort out my backup location (Apple ID account? No, iTunes? No, no back up found? oh no, iCloud yes!!) Finally found data. Amori Flores took care of details while I finished my shopping at Harris Teeter next door. I picked up my phone 20 minutes later. All good. Thanks for staying with the process until we got it right. Great place to take your right arm.

The staff is so incredibly helpful and nice. By far the best customer service I’ve ever encountered. Thanks guys I love my new iPhone 8!!!

Long time Verizon user who made the switch to AT&T specifically because of Melinda and Javier's excellent service. Glad to have them in my neighborhood!

Good ppl. They Took the time to help us find best deal. Explained things well. Patient. Not pushy on sales.

Nate was super helpful and professional. Came in expecting to pay money for a replacement phone, but left not spending a dime for a small repair that Nate assisted me with.

The sales rep Brandon was very knowledgeable and helpful. Love my new Phone Samsung Galaxy A32 5G