Talbots

Very helpful ladies run this shoppe. Thank you to Mrs. Schlender on Christmas Eve!

Love this store! Customer service is incredible. If they don't have it they will try and find it for you!

They have good quality clothes, superb customer service!

Great staff super helpful but not hard sellers
Thank goodness!

Great customer service!

Always satisfied!

Very professional

Just came in for a gift card, but store looked good and clean with very helpful staff. Seemed to have a large selection of clothing for business / dressier women.

My girlfriend loves this place. to me it looks like the paper store but with more close. Their prices seem high to me.

Nice place

Maybe I visited the store on the wrong day, but I didn't receive the type of customer service I used to receive. I counted at least 4 people working at the time, but I still had to ask for help with a changing room after acquiring a heavy load of garments to try on. Then, I couldn't get any help when I needed different sizes. Since I was only one of two customers there, I was expecting a little more help. However, the four workers were more focused on cleaning since it was almost closing time. Too bad really, because I need some business outfits, but only left with a couple items.

Ordered 2 items online using $20 off $20 coupon on last day. Said 2 items in stock, pickup in Bedford store. Next day, received an email one item was sold out. Only took $10 off in-stock item, despite $25 price. When I went to the store and explained what happened, the manager in a very curt tone said they couldn’t fix or honor coupon in store. I could have accepted that (even though it’s totally wrong), but her demeanor was borderline rude. When I told her she could keep the merchandise I was going to buy because her tone was unpleasant, she changed some and said her store manager might be able to do something and she would contact me (which I’d prefer not). I can’t believe a manager at Talbots doesn’t have the authority to make something right for a customer! A 20-something kid at DSW fixed a coupon problem for me a few weeks ago, no trouble and very pleasant. Terrible customer service Talbots!