The UPS Store

I frequently drop off my packages at the UPS Store, and I'm always impressed by their friendly staff and efficient service. They make the process quick and hassle-free, ensuring that my shipments are handled with care. The convenience and professionalism of the UPS Store keep me coming back every time I need to send a package. Highly recommended for anyone looking for reliable shipping services!

Awesome customer service. Derrick was great! Recommend him highly!

I needed to ship home artwork recently purchased at the Cain Park. Mariah explained all our options for shipping and packaging. We ended up getting a art box to cut down to the size of our luggage. Staff went out of their way for us to choose the best option to get our new painting home safe and sound. Great job everyone!

The people at the UPS store were very helpful to me. I found all of the workers to be hard working and nice and I appreciated all their hustle. There often extremely busy and I noticed that they are probably under appreciated. The orders seem like nice people . I'm not sure it's easy to manage the staff. I noticed they go through Employees quite often. The people that have been there for a while are great people and they treated me with a lot of respect and kindness. There were several times that I needed a package delivered and I wasn't aware that my package was arrived at my PO Box and they were super helpful and called me to come pick it up. They also did it with positive energy and I treated them well and they treated me well. The place has good services and I'm sure that it's difficult to work there with the general public because I noticed often that people were quite rude to the employees there. I tried to stay patient because there are times when the shop is extremely busy and you need to wait for someone because there's only about 2 or 3 people they're working at any point and it's a very small location. Despite it being small they do a great job of treating people well and going as fast as they can. Let's face it it's not easy to work in a location like this period the demands of the public and the pressure of trying to please everyone is probably quite challenging. All I know is they treated me well and I treated them well end this place was as good as it's going to get for a UPS store.

This is by far the best UPS location. Anytime I have to return anything, they make it a breeze. I walk in with the package and they tell me to leave it on the counter with whatever labels - they will tape it closed and affix whatever is needed and I am already good to go. Excellent customer service and are always friendly!

Tonight did not disappoint. I was closer to the Lyndhurst UPS store and went there first because I was not sure I would make the Som store before it closed. I thought it would be more convenient. The man at the counter in Lyndhurst was talking to the other employee the whole time, luckily did not get my return code from Amazon to actually scan in correctly, because then he tried to charge me $1 for a piece of tape to close the top of the box and claimed it was a "packaging fee." So I left and made it just in time to the Som store on my way home. The woman there was so pleasant and friendly, she actually made conversation, and without prompting she taped the top of the box, she printed and affixed the label, and she gave me a receipt with a tracking number so I can make sure I get my refund, all without even having to ask. I will never again deviate to another store. Thank you for the excellent service tonight, Som UPS store!

I have never had a bad experience in this store. In fact, I know most of the employees by name including the owner and his wife. They always bend over backward for me. My husband has his business account with them as well. I love that I have a "house account" there and I can drop off mail or packages and that they will be taken care of professionally and timely. I have read some other reviews and have wondered just what UPS store they were talking about...surely not the one I frequent on S.O.M. Center Road.

The staff has always been helpful- offering extra shipping tape or filler, if needed. Always treated well.
Small store but all the supplies you need available. Hours 8:30-6:30; told truck picks up at 6:00 so have package before then to have it shipped the same day.
Shipped returns to Amazon and other on-line stores. I always get a receipt and tracking number without asking. Don't know what more you can ask from this UPS store.

I have been here several times and will comeback because of the friendly, helpful and hardworking staff. The store has shipping and office supplies. They have mail boxes for rent. The staff will pack items for you. They will, also , fax items for you and notarize items for you too.

This is a small little UPS store with the nicest staff. They are always knowledgeable and most importantly, quick! There is frequently a girl the who is always very friendly and easy to work with. The service here makes me look forward to shipping things.

AMAZING SERVICE! We left something at a hotel and desperately needed to have it overnighted. We called in a panic and the store owner said that his wife would go pick it up at the hotel and ship it for us. I was prepared to have to pay someone to take it to them but they picked the package up right on schedule and had it overnighted to where we were staying. The package was a little late (30 minutes!) because of a hurricane but we were so thankful that it arrived and thought nothing else of it. A few weeks later, we got a check in the mail from UPS for the cost of the shipping! Come to find out, the store tracked the package for us and submitted a claim to UPS on our behalf.

This level of service is exceptional and we cannot thank these guys enough!!

I run estate sales, so I've always brought them the most challenging, oversize, difficult, valuable, problem items. I handle the easy stuff myself. They are always pleasant, always handle things with no drama. Never had anything they packaged that was damaged or missing in transit. And they're really nice folks.

Packed and shipped an $850 vintage audio receiver for me that I was terrified to ship and was sure was going to get destroyed. I just got the eBay feedback and it arrived perfectly! Store deserves a great review for that.

This is a very cozy Ups store that's tucked into a row of shops on SOM center rd. This spot can be easily overlooked amongst the other establishments. There was no line when I stopped in to drop off a few packages. The staff was notably friendly and they got me on my way in a very timely manner. I would recommend this location.

Excellent customer service! Brendan & Eric were very helpful and very pleasant to work with.

Friendly and helpful staff

Always a friendly, helpful person working the desk. Service is quick and thorough. Never had a bad experience here.

Staff is always welcoming and helpful

Staff is very helpful & welcoming ⭐⭐⭐⭐⭐

The UPS store makes it easy to send packages! Once you are registered, they are able to be super fast and efficient!

The whole staff is wonderful. Very accommodating. My neighborhood go-to store for mailing, shredding and post!