Tillys

Recently went in to buy my daughter a back pack for the school year. Nice selection of quality merchandise. A staff member named Ana and another person at the register, were friendly, professional and helpful! Great experience. Left with a smiling teen!

Went to try and return an item I purchased and was told it was final sale red ticketed items are final sale. Look at the rack and there are no visible signs of this policy. So this is my first time shopping at this retail establishment. Apparently this will be my last time shopping here. This is obviously deceptive business practice. Not even an exchange. I really don’t understand how companies can deceive customers. Shame on you Tilly. I’ll file a complaint with the BBB. This is sad!

Went there on black friday and had an okay experience, but one of the shirts I bought did not fit me well so i went back to return. The second I walked through the door I heard this girl with blue hair walkie to her coworker to watch me and my boyfriend. When the girl did not walkie back she went over to and started whispering in her ear while staring directly at us. I also work in retail so I understand they want to avoid people shopping lifting but they made me feel awful. I was planning to buy another sweater while I was in store but this made just want to leave. Please teach your employees to at least attempt to be subtle about these things. This single experience ruined this tillys for me. Will truly never return to this store.

Good store but the staff is always rude and condescending. I placed an order online for store pickup, two days later I still hadn't gotten an email that the order was ready. When I showed up to the store the associate had to pull it from the rack because no one bothered to fulfill the order.

For sure hire better people.