AT&T Store

I’ve had nothing but GREAT help from Jared! I’ve had several problems or questions, and he has handled every situation very well and was very helpful, and very respectful! Thank you, thank you so much, keep up the good work, it is seen!

Andy was very professional and it was a pleasure doing business with him. If you need a new phone he's located in Lindale. You will not be disappointed 😁

I give this place 5 stars. Matt was extremely helpful. He’s great at what he does and definitely deserves a raise. Thank you Matt

Thank you so much Jared helping me and my wife get new phones. Very knowledgeable, got us a new plan that save us a lot of money. Plus extremely well service after the sale. Thanks, Jared, you're the best.

I came in to upgrade my phone and it couldn’t have been easier! The guys there were helpful and quick. They had me in and out in less than 30 minutes which I can always appreciate. Thank you!

Cannon was great helping my wife set up her new phone. He stayed after hours to make sure we had what we needed. She uses her phone for business purposes and needed a new working phone immediately. He was very helpful and knowledgeable. A very polite and professional young man! Thank you very much!

Excellent service,nice group of employees, helpful , polite! I’ve been in there at least six times, never disappointed! Kanin is great as well as the manager and other employees 👌😊👏👏👏👏👏👏👏👏👏👏👏👏

Very professional and skilled. Very pleased with the service!

We went to the At&T store in Lindale, TX.
Jeremy was amazingly helpful! He was kind, professional and quick to make helpful suggestions. We're thankful for his help. He's probably one of the best customer service representatives we've delt with.

This store is absolutely amazing, i was helped immediately upon my arrival. Every employee greeted me as if i were their top priority. Jasmine and jeremy are the best two managers i’ve ever encountered as a 25 year at&t customer. Allyson and Andy were the best reps and worked hard on my account i really appreciate y’all!!!

I don't use AT&T but my mother does. I went into the store to see if she is eligible for an upgrade. She is elderly and I handle her account. I didn't have the proper info to let the agent access her account and we even tried several attempts at calling my mom to get the code for 2 step verification, but mom was unable to help with this. My agent was very patient, other customers started coming in but she very kindly told them she would be with them In a moment. Of course I told her to go ahead and wait on the others while I attempted to get mom's help. Lol. I don't remember the agent's name but she was very kind and attentive to my needs and tried to assist in every way she could. This all made me feel good that my mother is in good hands with AT&T.

Normally I despise having to go into AT&T stores. However the crew at the Lindale store are fantastic! They are beyond helpful and very knowledgeable. They are efficient and very cognizant of people’s time. Thank you so very much and keep it up!!

Super nice people & very professional and efficient.

I recieved incredible customer service from a young gentleman by the name of Jacob. I had purchased a cellular tablet from Best Buy and wanted to add it to my AT&T account. Not knowing much about the tablet or how the service worked, Jacob quickly had me all set up. I appreciate his patience and strong commitment to customer service.

Jeremy in the Lindale TX store is amazing and so customer friendly and so easy to talk with and even looked for ways to help reduce my $365.00 monthly bill! He's a very valuable asset to your company!! I've been in customer service for over 30 years and it's very difficult to find associates like him that care the way he does.

I can not say enough about Courtney your employee at the Lindale store super sweet lady. She helped us we got there at 10.am she work on ours phones until 3. To complicated to explain in a review . This lady went way beyond .didn't eat lunch until around 3. I can not say enough about Courtney thank yoi

Jeremy the sales rep gave us excellent service and support we could not have asked for any better ! Thank you so much !!

This store consistently provides great customer service and product availability.

Marco is the best! He took care of me and my father! Took his time to explain to us our bill and the iPhone 12 we just got. I would give him 10 stars if I could! Best store in East Texas by far!

I went in to have a broken phone replaced. I was dreading the process and the usual run around associated with insurance. I was prepared to be handed a pamphlet with the insurance claim info and a hefty price tag to replace the phone. Instead, Andre helped out and even submitted the claim for me. He is very professional, friendly and eager to help. I greatly appreciate his efforts! I wish everyone in customer service did the same!