O'Reilly Auto Parts

Extremely helpful staff, they also offered to assist in a minor parking lot install of windshield wipers. I was traveling from out of town and had stopped here a year prior to my most recent trip. Awesome customer service!

Frank is the man to see, very knowledgeable, very helpful. Wouldn't have made it home to Virginia without his help. Thank you Frank.

The best! Keenan saved me hundreds of dollars! As a single mom to a disabled daughter, he gave me undivided attention and assisted and answered all of my questions. He did not care about race or that I was a female! They will forever get my business!!! Best service ever!

These guys saved the day! My vehicle battery died in the parking lot of the store across the street from them. They didn’t hesitate to make the trek across the highway with cables and a battery tester to help us out. They got us back on the road in minutes! Thank you, Robert and the staff who provided such great service. We will definitely choose O Reilly for our auto parts needs in the future!

Great experience. Frank knows his stuff, and was extremely helpful. Another reason O'Reillys is my favorite auto parts store.

The other day I called asking about prices for some parts I needed. Sherri answered the phone and she was so pleasant and professional. She took her time with me and asked questions and helped me. I will definitely be using them from now on. Every time I call all the staff has been exceptionally sweet. It’s nice to see businesses that go above and beyond with customer service! Sherri was so sweet so thank you for all your help and all you guys do

Can't say enough nice things about these guys. Always patient, helpful and go the extra mile!
Prices between all the car parts stores are somewhat comparable... But O'Reilly's quality of care can't be touched by the others!
Rin Stnson
A.T. Crew Auto

I almost called roadside assistance as part of my insurance. Stuck on the roadside, I just needed the part and tool. The manager of O'REILLY Auto Parts helped me faster than any roadside assistance could, and delivered everything quick. Professional, personal, I'm grateful.

Was looking for some 10w 30 weight oil for a vehicle I was driving. I Had trouble getting the oil cap off on the engine oil port. One of the men working the store assisted me in removing it and also put the oil in.
He was very helpful to me.

Very polite staff that was able to take care of me by getting the parts I needed quickly.

Cesare at Richlands was hands down the BEST associate that I have dealt with. He was honest and got me what I needed despite my own ignorance. I WILL be coming back.

Its always a pleasure to do business with the guys at O'Reilly in Richlands. I dont know any of them personally, but it always feel like you are talking with your neighbor. In today's climate it is truly a blessing

We came in for a battery replacement. Reggie helped us get it put in and was very polite and extremely helpful! Thank you again Reggie!

I have been to a lot of part stores and tgis is the one I go to now, great freindly staff that will hwt you the right part the first time. With no long waits for a rep.

The salesman who helped me was on point. He made sure I had the right battery for my car, and even took it to the car.

Thanks so much

They greet all customers as they enter & ask if they need any help.. They have a nice & knowledgeable staff.

They helped me so much!!! Great customer service!!!

Good Staff very professional and helpful followed Covid guidelines took care my needs

Wonderful store, always very helpful and able to help with all my automotive needs. Just see Reggie

Super friendly & knowledgeable associates. Very helpful.