NAPA Auto Parts

This NAPA location saved the day for me. Shirley was extremely helpful and polite. Her and her manager went above and beyond to help me solve a problem with missing parts from a dealership. Great customer service! Thank you.

Needed a replacement battery and they even did the swap for me. Helpful and friendly staff

Wonderful, helpfully staffs. I turn my old battery 3 weeks to my core money with no problem.

Good location, so far they haven't got my parts wrong. So thumbs 👍

Very well organized part store with a help staff.

Awesome customer service!! Tracked down a part for me I bought YEARS ago!!

Great place, solid workers that were able to help

I had a great experience with Kristie today at Napa. I have uncommon windshield wiper blades, had spent part of a frustrated afternoon trying to replace them with what I thought were the right blades, and finally went into a store to get help. I exhausted all of my options trying to find the right blades on my own, but finally had to ask for help.

She looked up what I needed, told me the recommended blades, and I told her I already searched the shelves and they weren't there. Instead of insisting on double checking that I wasn't wrong, she said they were uncommon and could be in their stock behind the counter. She found them immediately behind the counter, rang me up, and, sure enough, they were the right fit!

I've never been to Napa before, but I will be going back solely due to Kristie's customer service!

Excellent service. Took a pair of defective jumper cables back. They cheerfully made an exchange. I have always had great service at ALL NAPA stores.

Loved the custom service from Richie. He is by far the best at this store and will definitely be coming back. He made my purchase right by saving me money and time, he also helped put the product onto my car. Very outgoing and helpful

Great help and parts at reasonable prices

This Napa location has never let down in regards to help, service and products. Even when they're understaffed or very busy. The staff stays professional, friendly and accurate! I only parts store I make sure to visit, and I love in Cheney! 😇🙃

I went here the other day with Battery troubles for a broke down car. I won’t go into details but the service was amazing and I really appreciated the store helping me. In this day in age it’s so hard to get service anywhere so this was a wonderful experience!

I went for the grand opening sale, and they were awesome! All of the staff were on the same page and helped customers wherever possible. This napa has a lot of shelf space behind the counter for car parts/filters/etc. They are located very close to Fred Meyer, but the parking lots are not connected.

After going to the competitor and getting the wrong thing twice, I finally went to Napa and Eunice Took care of me got me exactly what I needed at a great price. All that I can say is Eunice you rock. I will be back...

Napa always does me right. They hav all the selection you would expect from an auto store and more. Comparable prices wth any other place. I recommend Napa Auto Parts for your automotive needs! UPDATE: I still recommend Napa!

I came into the NAPA store desperate for a part to fix my broken trailer breaks before the 3 day weekend. Richie helped me figure out and even fixed the problem and our weekend is back on track! I hope NAPA knows that thier assistant manager, Richie is an awesome guy that works his butt off every single day to make other peoples day! I really don’t have the appropriate words to express how much I appreciate Richie’s help!!! Thank you!!!!!!!

Great customer service, very friendly and knowledgeable staff. Great experience with people that had my best interest in mind. Will be back here again

Awesome they didnt have the air compressor in stock but he is getting it from another store, including the assesory kit.thank you

Love this Napa! The employee's are always in a good mood and ready to help you out!!! 😎👍