Frattallone's Hardware & Garden

Needed paint chip matching services and went here as I’ve been a loyal customer at this location for a number of years. I got excellent service from Dana and was super impressed with the results. This store is well staffed, well stocked and has meet my needs for a number of different projects. Thanks so much!!

Came looking for lumber, but I found gold. The sales associate who assisted me provided me with a cost saving alternative to my initial needs. When I had offered to pay extra she refused and thanked me for helping keep her shop clean. I absolutely love the fact that she helped me find a better solution to my needs. Recommend 10/10

We didn't find the exact bolt we needed, but our Ace salesperson went out of his way 2 look 4 it. Excellent customer service, and we were greeted by everyone b4 he helped with the bolt search. Lovely experience, would highly recommend!

By far the most helpful and least invasive staff of any hardware store in town. Cashier asked me what I was working on. I said stained glass. The person behind me in line chatted with me outside as a 30 year stained glass artist and offered guidance should I so choose. This is why buying local is amazing. It really builds community.

great service at very reasonable price. my snow blower couldn't start when the big storm dumped 8" snow. store manager Angela did everything to help me diagnose and try to get it to work, before taking it in for repair. and their repair work is FAST and very reasonably priced. they didn't try to take advantage of the situation. that's my hardware store from now on.

Always friendly and knowledgeable service to be found here! They have such a great selection of all the typical items you’d expect to find at your local hardware store. I’ve always been able to trust their advice and they don’t try to over-sell you on something you don’t need. Love to browse the lawn and garden section the most.

Good selection of stuff in the small space they have for a hardware store. Employees will ask you if you need help if you’re into that. Have a bunch of plants out in the summer which makes Hennepin look nice which I appreciate. Cool store

I LOVE Frattallone's. All the staff are so beyond helpful in every department, plumbing inssue? They can help problem solve. Looking for gardening/landscaping tools and flowers, paint, or bits for a drill set? They are the place to go, so many times I've need more paint or to mix up old paint, they get it done efficiently.and quickly. All staff will walk you over to any item you need and talk through any questions and make sure you're buying the correct item. The staff is so friendly and kind and love going there for all hardware/repair needs!

Helpful staff, broad range of products. Great that I didn’t have to leave the city for a hardware store.

Super friendly and helpful staff. Today Angela found us a wood handled broom. She was wearing jeans patched with bunnies which was a plus. Knowledgeable and approachable. The hardware store had everything we needed.

Hardware stores are the way to go . Support the local guys. Home depot and menards have their good points too, but id rather go to a locally owned hardware store any day

A great spot to stop in and pick up that one thing you forgot for your project. Decent prices, friendly and helpful staff, and a good rewards program all keep me a loyal customer.

The people working here were super friendly and helpful. We had to rent a steam cleaner for our mattress and carpets and it was a very simple process. My husband ordered it and I dropped it off. They thanked me for cleaning it out so nice [which was nice to hear, because I only kind of rinsed it out]. Looking forward to our next cleaning or when we finally finish moving into our apartment and need lightbulbs...

Not a Con for me, but it could be for your: My husband and roommate both were enticed by the sunglasses for 3.99$, so in the span of 24 hours, 6 new pairs of sunglasses were strewn about the house. That was in character for both of them. I also am addicted to sunglasses; be warned, they're pretty neat designs too.

We love Frattallone's. The staff is always nice and helpful and we can easily find everything we need without wandering through tons of aisles. Great neighborhood store!

You guys are the best. Everytime I have come in (Which is a lot since I work so close) you guys know exactly what I need. Thank you so much.

Needed duplicate car key. Called everywhere; quoted 100-200bucks. One guy even went on a long schpiel to me saying you’re not going to find anyplace that’ll do it for cheaper than a hundred.

Called Ace. Asked if I needed it to just open a door or start the ignition too. Warned me it’s a hit or miss meaning it may not work. Regardless, I just needed it to be able to open my door in case someone left the car key inside the car. Quoted ten bucks. I’m in and out five minutes tops. Cost me only five bucks and it worked.

Thanks to the knowledgeable lady on car keys there. Saved me hundreds of dollars.

This place seriously has some of the best customer service-minded team members of just about any business. I cannot think of a single time I've walked in and not had somebody ask if they can help me. Yet, they also understand that when a customer says that they don't need help, it's okay to walk away instead of being pushy like some places. I don't know what it is about this particular location, but it is clearly managed well and run by a team of employees who put care into their work.

The store has a nice layout in the employees are very nice. Everyone greets you and goes out of the way to help. I was 5 cents short on an item and the cashier pitched in from leftover change from another sale. Would definitely recommend this store and I hope it stays in the community for years to come.

All Ace Hardware's are awesome, but I received the most exceptional service at this location today that I had to leave a review. The sales associate lead me to the three items that I was shopping for and was extremely helpful in making decisions. He even offered to help carry everything! So so impressed.

I moved into the neighborhood a year ago, and started checking out the local shops. I had avoided this location after finding someone I knew (and didn't care for) working there, about 5 years prior. But since this was now the local neighborhood shop, I decided to give it another shot.
So glad I did! From gardening, to any random household project, they carried 99% of what I needed, and in the rare case didn't have something, we're able to suggest an alternative place to get it.
Their staff are friendly, knowledgeable and helpful. They also seem to always be genuinely happy when I come in, which I take to mean that the store is a good place to work, an important part of whether I will shop somewhere. The store is organized and clean as well.
I highly recommend this location!!