Cricket Wireless Authorized Retailer

Because I am quite careless, I tend to break my phone more often than the average person. Due to this, I have frequented every Cricket store in the CNY area. I went in on 9/22 to replace yet another phone. The guys working were fantastic. I have never felt so UNpressured in a store. They did not try to upsell me at all and were extremely accommodating (perhaps they sensed I knew what I wanted as I am quite routined now). I feel awful but I do not remember their names... sorry guys! But I am confident I will be back soon enough.

Always great service as long as you stay humble and have patience

Jazmin Handy is the manager of the cricket store in Cicero. She went above and beyond to help me and to assure my satisfaction with the service and my new phone. Jazmin helped me set everything i need from my old phone to my new one. She is pleasant and never complained once. Very professional but also makes you feel comfortable in her store. I recommend seeing her with any issues you may have, or to even switch to cricket. I switched over today!

There needs to be a higher rating system because 5 stars isn't nearly enough for the exceptionally amazing service I received from Tonya. Infact, there wouldn't be enough stars in a clear night sky! It was refreshing to be able to walk into your store & deal with someone who not only had the skills & knowledge to provide me with excellent customer service but whose personality was genuinely warm & inviting. Tonya has the patience of a saint! She never once made me feel rushed or like my five thousand questions were bothering her, which is a rarity these days. Tonya is the gold standard that all your other employees should strive towards!

Jasmine went above and beyond! She is excellent and recommend asking for her if you stop in! Great service, start to finish!

Sales associate Jazmin was awesome no pressure to buy very knowledgeable of the product an definitely a great asset to your store thanks Jazmin for everything keep up the great smile I definitely will return to this location for excellent service.

The manager Jazmin is very delightful and intelligent with phones. She helped me so much will be returning!

Tonya is by far the best salesperson I've ever dealt with! She helped me figure out a minor issue I was having with my phone in no time.

Jazmin was an amazing help today, very polite and caring. Thank you for everything you did for me today!!!

I have had help from Tonya on several occasions , sending her msgs by messanger and in person , i recently bought a new phone and did not know how to add my contacts or photos or any thing onto my new phone and she was willing to take the time to do that for me , no matter what questions i asked her shes always willing to help me out , shes really kind and helpful and personable , i look forward to seeing her because i know if i need any help shes really helpful , i would reccomend cricket as a company to any one and definately tell them to contact Tonya as a representative of your cicero location where she helped me out

Jasmin was awesome!! She set my phone up with no problem!! I would definitely go back!!!

A very practical sales associate, listened to my concerns and needs , understood my age and found me a great phone. An excellent experience. Thank you

Tonya from this location set me up with my wonderful phone. Extremly nice and easy to talk to! Amazing customer service 😁

Tonya is my favorite! She's knowledgeable, silly, and knows how to get you the best deal!!!

Tanya is extremely helpful goes out of her way to help others highly highly recommend her such a pleasant person .

Much better service then the mall store ... thanks!

Excellent service Tonya did for me with purchasing my new cell phone and thank you

Tonya was amazing very nice person and not pushy will got back soon

The people here are very friendly very helpful and will help you figure out what you need at a good price I recommend highly shopping here

Nick at the cicero store was awesome knew a lot and helped get my phone setup