O'Reilly Auto Parts

The staff here is awesome. I came to buy a brake light bulb and ended up locking my keys in my trunk while in the processing of taking out the old one. Monte and Nelson both helped me get my car unlocked. They were knowledgable, professional, and extremely kind! I will only come here to buy auto parts from now on!

I love this place. I am now a lifetime customer. Monty is the best. He helped change my spark plugs for me when I looked lost. It's a good place to shop, they take good care of people. Thanks again Monty, I appreciate people like you.

This location is super helpful for the rookie car fixer. Monty was very knowledgeable and went above and beyond. He offered to help add oil to the car for me and even run a code to make sure that nothing was wrong with the engine, with a great attitude.

Very helpful , Prices are great if they don’t have in stock they will definitely order it for you Great Service Thanks Y’all

Every time I have been there they had what I needed,friendly and knowledgeable

03/04/23 I want to thank Eric for his help! I was traveling back home with my family from strawberry festival when my dash showed a battery symbol and saying g check charging system in Bartow. I drive 13 miles into lake whales and ask if he could check my battery and alternator. Now its 8:15pm he said he could put my battery on charge since it was 70% i told him I was 1hr30 min from home. He loan me they're tool cart. Took the battery out put it to charge and asked for price and availability of my alternator, had one in stock thank god, and knew dad and mom didn't raise no sissy took that 200degree plus alternator off! Bought the new one Eric said if he need to stay later after 9 he would since I was using they're tool cart. Installed freshly charged battery and new alternator by 9! Thanks again Eric for helping my family get back on the road to get safely home!

Stopped in to see if they'd show me how to replace blinker light. Tony came outside, checked lights, replaced (and showed me how) bulb. I asked him how much I owed him and he said, you don't owe me anything. Just come back and see me if you have anything else. Would definitely return to their business.

Incredibly helpful, especially Brandon! They had numerous brands for each of the parts I needed and Brandon was very knowledgeable. He even delivered an oil filter to Wal-Mart on his lunch break because they didn't have one for my vehicle in stock. Much appreciated!

To start out with I have been a loyal customer of O'Reilly's in Lake Wales since y'all opened. Customer service is always been great.
I went Saturday and was greeted by James in the Lake Wales store.
James was beyond helpful. His customer service skills were impeccable. He really spent the time to explain details on how to hook up, recharge, cans of freon how to read the meter, how not to overfill it.
just all in all great job please recognize him.
Professionally,
Paul Vigna

Nelson and TJ wonderful customer service very knowledgeable of parts and welcoming

They were very helpful

Very helpful staff . Every time I need any help the staff , monte for one is always friendly and respectful

Favorite part store by far Tony is awesome and full of knowledge Monte on the other hand lol jk Monte is great to the hole place is great i would recommend

Stopped in to see if defrost vent can be purchased for my vehicle, they wasn't able to order one and gave me few names of other businesses that maybe able to help.

The staff was very friendly, professional and helpful! There practicing social distances with 6ft apart signs, store was clean and mask is required posted on door.

Friendly people always someone who is ready to help the best they can great store to have in the area definitely when you are always working on something 😂🤣👍

Always fast service. Great prices, the best prices in lake wales florida. Workers are always willing to help. They know there stuff.

Christi and I believe his name was Jason? Were extremely helpful. I had mistakenly ordered the wrong parts for my truck, and they got them exchanged and helped me get the proper parts no problem! Extremely polite and helpful!

All the guys are well trained and very very friendly.

Excellent staff, very knowledgeable about everything! I'm impressed for a change that someone actually knew about a vehicle! The staff is very nice as well (professional) also.
I will definitely use them more.

Staff is friendly, parts are affordable and dog-gone-it people love the right parts!!