Cavender's Boot City

I bought my favorite ARIAT Boots and also three pair of Jeans.
The staff gave me enough time to have a look for myself. And after a while they asked me if I need some help. This was a very convenient experience! I really enjoy when the staff doesn‘t talk to me in the minute I enter the shop!
I found everything I wanted! The shop was clean!
Great experience!

Great service. Well versed on boots and types. Also stopped in the hat department and asked a question. The person didn’t hesitate and gave me a free solution to my hat on the spot.

Came in late with my husband to find a shirt for his grandmother's funeral. We asked the older gentleman to help with the size. He said what was out was all they had. We asked the young man at the register and he said the Plano location had a few but realized they HAD 9 in stock. He asked another young man, Bubba to go look and came back with it in hand! Although they were about to close they didn't rush us out the door. We were pleased with their customer service. Thank you!

I bought a cowboy hat here and have been wearing it safely so far. I do intend to also practice my hat manners with a fedora as well. Wanna wear a hat? View my profile if you wish to find out how to do so peacefully! 🤠

Absolutely wonderful place. Had to make an exchange on a pair of faulty boots and Assistant Manager Randy Scott exchanged them with no problem and apologized for the trouble. They didn't have my size 13EE in the store, but found it at another location. Had them ship it to my residence. Received a shipment notification 45 minutes after leaving the store. I am very pleased with the service I received.

Love this place the boots/prices are great, too bad they suffered damage from the power outage that led to bursting pipes, the store is open and you can still find what your looking for. I had awesome support from the second I walked in the door. Bought a pair of Ariat boots & Ariat phone case.

My first TX boots and had not experience.

The gal who helped me of only got me what I wanted in minutes. But she took the time to explain who,what,where of boots. Then took me to the counter and showed me how to take care of them. Then offered to fix my leather shoe I was wearing to show me how. I asked about socks and she helped me there.

My wife wanted boots and was looking around. She found the perfect boots in minutes and even offered to stretch them for fit. Great service. Wonderful store and highly recommend them.

I love special the store in this location the staff always r amazing and you can found very good special in my case I looking for a dress when I'm ready to pay the cashier kindly told me it was another article for free and talking about the clothes we knew the prices I had a very good offer

Huge selection of Ariat boots. The guy helping me checked in regularly without being a bother. I can't wait to break in both pairs I bought. Honestly I never buy 2 pairs at boot barn because the employees are so annoying, I like to try on a ton of boots and flip flop on what I want. Cavenders employees are awesome and make it known they are available and ready to help you without being a bother. Prices are in line with other chains.

Not going to buy boots out of barns anymore..

Found some great new clothes and Cami helped me order a shirt that I liked that was out of my size

I mean, its Cavender's, of course the service is great! I love the selection of boots at this location, I also like that it's more open and not as cramped as the Plano location. Oh yea, I went with the square tip boot in case you were wondering.

Fantastic selection, by far best dress suits selection. Staff is so nice , dog friendly!!!

Here is a place I give five stars first time there lots to choose the customer service was impeccable walked in the door introduce themselves how they could help told them and took me right to where I need gone I wanted a couple new belts took me over there show me what had a young lady that work there I need any more help just ask very friendly courteous and professional excellent customer service I'll be back for shirts and pants and boots I give you five star for great customer service professional. Jeff

Always enjoy a great treat when I visit they always take care of me

Good service, good selection, and decent prices.

Great place , they had everything I was looking for. Good prices too

Get the best boots for a very reasonable price at this place. Staff are super helpful and friendly, and the manager does everything he can to have customers happy and satisfied.

We love Cavenders but this location is special to us because Cat/Kat (sorry sweet girl, I’m not sure how to spell it) is the very best there is. She makes each visit easy and convenient. We will be back :)

They are always so happy and helpful. Great people!

Nice stuff, found what we were looking for 👍🏼