CVS

24 hour pharmacy here, they only close for a half hour for lunch, I dropped off 2 new prescriptions I hadn’t been here in years, I only had to wait for 10-15 minutes for my prescriptions.

This was a wonderful experience compared to Walgreens and mail order.
The pharmacist was kind and caring. My prescriptions were ready on time and the pharmacist
assistant/ cashier , Haley Gurich was very helpful and friendly. This is going to be our new “go to” pharmacy.

I went there last night because another CVS was unable to fill a prescription that was sent to them from the hospital. This CVS was able to transfer the prescription and fill it within a half hour. You could tell that they were busy and most likely understaffed. That didn't stop anyone from greeting and helping me. Since there was a wait I grabbed a few additional items, and once the prescription was ready the woman in pharmacy asked if I wanted her to check me out? I let her know that I was going to go up front because I needed to get a CVS card. She said that no one was up there and she could actually do it for me back there. I was impressed that she was able to sign me up and check me out pleasantly and quickly. I will remember them for future prescriptions.

We have been going here for 4 years. Recently they hired more pharmacists. They are so fast now! When you call they are able to answer questions with precision. This is helpful for someone who is on medications for asthma, allergies and a thyroid disorder.

Staff Pharmacists Andres is the greatest single dispenser of drugs east of the Mississippi. I was visiting Cleveland on a vacation (underrated vacation spot BTW) when I realized that I forgot my daily prescription. I looked for a local CVS and was so blessed to meet Andres. He was so kind and so understanding. He made a few calls and got me my meds when I thought no one could. He not only saved my life, he also saved my vacation. He is a true prince. Thank you, Andres.

I want to recognize the young lady that was working at 11:40pm on Wednesday, Sept. 1st 2021. She came up to help me with an issue I was having with my extracare card and she was absolutely wonderful. She went above and beyond and was kind and courteous to me. Most others would have been annoyed because I was confused and had to do the transaction multiple times. She was excellent. We always complain about everything—we need to recognize when someone does good. Thank you, young lady.

Cashier was awesome, stopped stocking to assist me.

I have been a customer of CVS in Willoughby Ohio for many years. On the positive side, the pharmacist have always been great to me and same with their staff. In the front of the store the staff and management have always been great too... Yes, from time to time I have had little problems that came up but what separates them from all the rest is that when I had a little problem the CEO of CVS to his management staff have always been nothing short of fantastic and always gone way out of their way to correct the issue. This shows a company that cares and backs it up by having a great CEO and management staff that also care.

Open 24 hours. I sent in a print order online late in the night and was totally surprised that it was available at 6am! It was a big order as well. The cashier at that early hour was very patient and nice. He made me feel like a valued customer from the moment I walked in. That is rare in retail these days. The store was clean and there was plenty of parking. It's easily accessible right off the 90 exit too.

My son needed ear drops for an ear infection
This CVS in Willoughby was the 3rd one I went to as noone had the drops in stock.
I was waited on at the drop off window by a tech? by the name of Asra.
She went WAY out of her way to help transfer the script.
Then, she told me the drops wete 200 dollars, my cost woth insurance would be 96.00 dollars!
She took the time to look and find a discount for me. It took the cost down to an affordable 17.00!
I was so relieved and grateful!
I would highly recommend this pharmacy!

The lady behind the pharmacy counter was very nice and helpful. She took her time to make sure I received the right over the counter medicine I wanted. :)

Quick, clean, excellent service. Safe.

The members at cvs especially Easy a and the manager always go above and beyond to help me. They treat me like a friend

Staff members are very friendly and helpful. Very clean well kept store. They usually have everything in stock except toliet paper that I want. They take all my coupons and are very patient. Been there overnight before very quiet usually I am greeted and helped quickly.

I'm able to pick up my medicine no matter what time or day it is. The customer service is friendly and helpful

Very friendly workers and manager! They always usually have what I need in stock! Older store which I hope the remodel soon!

Really like the minute clinic. The doctor's are really helpful and friendly. The store is overall great!.

Awesome Customer Service. The whole team is just awesome. In and out in no time. Love it!!

Sometimes the a line a pharmacy pick up.

They had exactly what I needed!