The UPS Store

I came in to do an Amazon return. Chris helped me. I had a snowblower that had been assembled but realized I didn’t need it and had placed it in the box. He said initially that I would need to take it apart, but had mercy on me and said he would take care of it for me. I am SO GRATEFUL. THANK YOU CHRIS for your EXCELLENT CUSTOMER SERVICE!!!

The two gentlemen who operate this store have been nothing short of helpful, efficient and kind. I go out of my way to drop off and ship packages, because they make it such an effortless experience every time.

This is by far the best UPS store around. They are friendly and honest. They know what they are doing and do an incredible job packing and shipping. If this isn’t your location, take the extra time to drive here for the best service.

They do my printing for menus. Do a great job. Deal with these guys at least 2-4 times a month. Father and son locally owned. When I need something like laminating or posters. They get it done. I don’t know why there are some of these reviews as they have been nice to us. Maybe a mix up on stores. I will continue to use them!

These guys are always very friendly and do all the work I don't want to. I take my Amazon returns here...I just hand them the open box and they do the rest. Very helpful.

Father and son that run the place are both great. I don't understand the other posters. I have always had great service here.

I go from West Chicago all the way to this store because they're the best, honest, fast and personable

I do alot of Amazon returns here. The employees are very nice and helpful.

I always have a friendly efficient experience. They remember me when I arrive and are very helpful

I too drive a distance to get to this place. Great owners. Great service!

Frank was helpful and super nice.

These guys go that extra mile.

Terrible store, awful customer service. These UPS stores have barely any accountability to the corporate mother and so are allowed to treat their customers however they want -- which in this case, is like garbage. The owner of this store is very unprofessional and rude, and clearly doesn't want the business anyway or he wouldn't be so unpleasant to speak to. It is obviously a symptom of the business as a whole.

Don't waste your time or your money going here, go to FedEx or USPS.

I just can’t believe this rude and inconsiderate human being. I just left from there feeling sorry for people who are just miserable. There is a bald guy that works there he is the rudest miserable person I have have ever seen. He shouldn’t be working there period. Never again will I step foot in that place. They don’t even deserve 1 star but I needed a way to comment. Now that I read some comments here I don’t feel so bad.

Terrible customer service. Immediately told me I didn’t have the required information to ship a package. No questions asked before telling me I was wrong and they can’t ship it. In the end I had everything needed and they took the package but the customer service from the bald employee was the worst I’ve ever experienced!

customer service👎