The UPS Store

I was returning a package today and Dave was very helpful. He was considerate and helped me package up my return.
There was a woman trashing Dave and said he was not helping her and she was going to write a bad review on him. She was being rude and talking so we all could here. She was definitely out of line and being very rude herself…..

I usually dread a trip to any shipping store but this location is one of the best. Friendly employees and very fast service.

I have visited this store several times now and have always had the exact same excellent service here. Even if another store is closer when I am planning my route for errands, I will make a detour to come here. Every person I have dealt with has been professional and friendly. They are quick to answer any questions I have and the whole experience is always a great one.

This UPS Store is amazing! The workers are super friendly and very fast. They made the drop off easy! I would go out of my way to stop at this location! Thank you!!

Thank goodness for THIS SPECIFIC UPS STORE!!!!! Oh my gosh, I spent like an hour and a half calling around other local UPS stores for notaries to get done asap for an important house closing crisis. As soon as clerk 17814 (I can't believe I didn't get his name, but the awesome south Asian?? guy with a nice watch) said he's available until 7 I said I'd drive there immediately.

Anyway, both people there were very considerate and provided excellent service for me and my husband while we were in a frenzied rush. We had 40 pages to print, like 10 things to notarize, and needed next day shipping. They were very professional and patient and honestly without the sheer speed of the notary we would not have closed on our house in time!!! Perfect 5/5 experience, would highly recommend. I normally only write reviews for restaurants but this experience is the exception. :)

Excellent service, I have had a box with them for three years.

Great customer service provided by Kieran, thank you!

I have made three trips to this store in the last two days with Christmas just around the corner. I first worked with Isaiah, then Amanda and lastly David. Isaiah was engaging and patient as I sorted my 4 packages. Amanda was friendly and again patient as she had to reexplain the pricing to me on a package. David was upbeat and speedy as I got my last package shipped. I am sure their work is busy and chaotic this time of year. Every team member never shows an ounce of sweat. Everyone is patient, kind, and happy to help. I have always had great service at this store. Thank you to all who work here.

I had to mail overnight to my husband on a business trip. It was difficult to package. The UPS rep was so careful with packing it for me. He even reopened it for me so I could put a card inside. The package arrived just fine I want to give a shout out to the male employee who was working Monday 10/25/21 at 11:30

This young gal knew her info and was fast. She offered to help when I needed to send email & cancel/re-cancel a package. I somehow thought I didn't need it ready in a box. The man clerk said -- No problem...he taped & affixed label to the box.
I WAS SO PLEASED AND RELIEVED.

Went to return many many Amazon packages and Amanda was a gem! She helped me return like 20 items without getting frustrated at my retail therapy addiction. She also was kind to others that walked on as they waited for me to be done. Great employee!

Nice little store. Great price on basic print jobs when compared to other places. Every staff I’ve spoke with here has been friendly and professional. Keep up the good work!

Both times I went to this UPS store were great experiences. The first time I went to drop off some shredding. Today I needed to print some flyers. The owner helped me the first time and it was such a nice experience I decided to make this my regular UPS store. Today Isaiah helped me and his friendly, helpful attitude made my day. The fact that it's next to a Starbucks is a nice bonus.

This location has friendly and helpful staff. Several times I've been unable to pick up my packages within the specific time frame set before they were to be returned to sender and each time a staff member assured me they would not be returned and would be kept safe until I could pick them up a few days later, and they always were there.

I also use this location to send all my UPS packages to hold here for me to pick up since the apartments that I live at have issues with package deliveries and theft, and even the apartment management office has lost packages because they have no proper system in place for receiving packages.

Now with the holidays and increased issues with package deliveries at my apartment from other carriers, I've decided to just get a mailbox here, which is what I should have done a while ago! Finally I won't have to worry about my deliveries anymore, or listen to the excuses from others responsible for late or lost/stolen packages anymore.

I recommend this location for their service and all my experiences have been good ones.

Best UPS store I've been to. Super knowledgeable and friendly staff with efficient service. The line's always moving. Definitely recommend this store.

Stopped in to do a quick Amazon return for my husband. He had unfortunately packaged 2 items in the same box which isn't allowed. Deb and Amanda helped me and even repackaged the items for me at no charge. I really appreciated their friendly and kind service on a rainy night! Thanks ladies!

This UPS has some of the best, hands on employees I’ve ever come across!! I live nearby, and always have an annoying amount of amazon returns. I came in post-covid once things had just opened up again, with a lot of returns for amazon. The computers were down, so I had written down the Return codes and put post it’s on the boxes. I definitely got a few numbers wrong, and one of the employees Krisna contacted me via my account and was able to get everything squared away even after the fact, and followed up even with it 100% being my mistake! Such a blessing, because I was shopping things out that weren’t even mine, was just trying to do a favor- and because of Krisna going the extra mile for giving such fabulous customer service, saved me and the friend out of losing a couple hundred in products! Such excellent staff, they really put 110% into their job! And do it with such positivity. They are such a pleasant group of staff, they make an annoying task, feel positive! I’ve only had the greatest experiences with this location! Thanks for dealing with all my annoying packages weekly! And thanks Krisna & Deb! Really excellent employees!

My daughter and I brought in two good size boxes that needed to be returned together. I was very impressed by the respectful help we received from both people working there (1-25-2018). I felt the manager went the extra mile to help my daughter.

I have been a regular customer for over 6 months. The Staff and owner all do a great job. They are always courteous ,knowledgable,and helpful . Im not the best person with a computer or printers ,theyre always right there to walk me through any problems . Thanks everyone

Isaiah went above and beyond the call of duty to bring Christmas joy to me this year. He stepped up and looked up a shipment that I made where I lost the tracking number. Isaiah learned how to do this on the fly and saved a lot of people a lot of headache. Plus he is a genuinely good person. 10/5 stars for Isaiah. Also this UPS is a good location as well, but Isaiah is certainly one of their best.