The UPS Store

Better service than most fine dining restaurants around. If the zombie apocalypse happens these are the guys you want in your corner

It's a freaking UPS store and I - a disgruntled, barely coherent kitchen guy - got some of the best hospitality around. Who says there's no god?

Say hi to Susie (Suzy?) and her crew

They are efficient and great at what they do. Plus the last visit when I had a broken knee and was using a walker, Michelle went out of her way to open the door for me. A little kindness makes a big difference at certain times.

Brought in 3 packages to be returned to a vendor. One needed to be taped closed.
All I had was a screenshot of a return Q-Code that had been texted to me.
(I was dropping them off for someone else)
The person scanned it and told me..." I'll take care of everything."
Printed out a drop off receipt for me & I was on my way.
Super fast, super easy. Zero cost.

The staff is always helpful, friendly and patient. It’s locally based and provides jobs to the local community.

These ladies really saved the day!!!!! Helped me out when I needed it to get my presents sent out for the holidays all of you ladies really came in clutch I'm glad I came to your store 🫶 much love

Really superior knowledge and customer service, fair prices, super friendly staff

Opening hour Michelle was so very knowledgable and efficient with my return package needing label and shipping paid for with same. Thank you Michelle and UPS Store.

I've been here several times and I appreciate the convenient location and great hours. The notary is very useful too. The service is always good.

I love this UPS store! The employees are always friendly, helpful, and accommodating, and more often than not I'm in and out in a few minutes. This is the UPS location closest to my work, but I've gone out of my way more than once to use this store over another.

I had a couple great experiences here, thanks to Rachel. I can't recommend them enough. They were able to receive a package for me, despite some scheduling issues on my part. They were such a big help and a stress relief for me. Definitely recommend them because of their excellent customer service!

I love this place!! Very helpful and Michele is the bomb! Always remembers me, looks out for me and is overall terrific. I love not having lines and being able to take care of copies and faxes as I need to. You pay a little more than a regular post office box-but the service is worth it!

I have been here several times and each clerk has shown great customer service. Pleasant, knowledgeable, very hands on helpful and efficient. I have been in and out and have confidence my package will get where it is going. St. Francis, Calistoga Road, Santa Rosa, CA.

Reliable and convenient. The go to place for all my shipping needs.

Really on the ball employees here. When I have packages they hold and I get email notification. The mailbox service I have kept even after moving farther away cause I can access at night, plus good price.
Don't know why there are complaints. Very above and beyond service here.

The folks at this location have won my patronage. As a long time Santa Rosa resident, I am impressed with their courtesy and patience. Call ahead to see if the service you need is available.

The employee that helped me was terrific. She is over worked and short staffed but doesn't complain.

My "GO TO PLACE " for my large printing projects. Wham Bam Thank You Ma'am. And you are out the door.

Excellent experience every visit. Great friendly staff, efficient , always pleasant and productive. Highly recommend

The employees are always pleasant, acknowledge the people in line and efficient. "Perfect 10" experience.

The best staff.. always on point. Def the best mail services out there.