O'Reilly Auto Parts

Rigo was super fast and helpful in sorting us with a battery swap, took probably about 15-20 minutes in total for us to get through the whole process.

Please give my man some gloves though :u It was cold as hell out

Quick stop to get a headlight bulb swapped out. They had the bulb in stock, and we were back on the road after a quick parking lot fix.

I was in earlier today trying to find a turn signal bulb. The bulb that came up in the system was wrong. The ast. Manager jd spent a good amount to time making sure I got what I needed. Give that man a raise!

The Assistant Manager, Kelley, was very professional, courteous and helpful. She helped me pick out the parts needed and assisted with installation. It was good to see a woman behind the counter, I did not feel intimidated.

What is it about this store! I have been buying from this location since 2003 if my memory serves me correctly. I have dealt with several different counter people over these years. This location has always had parts within one day or less for my 66 Impala, my 67 GMC and a 54 GMC as well as all of my newer cars! One associate even found parts for the engine in my 1991 Lincoln Pipeliner welder…A Canadian welder with a Diesel engine! I just can’t even think of buying from anyone else!!!

RJ and Zachary were both knowledgeable and so helpful when I came in to have my battery tested! They were so friendly and made me feel comfortable when I asked questions. RJ even explained to me what happens when your alternator tests high. I will continue to do business here and highly recommend O'Reilly in Ankeny!

Found my elusive back window wiper blade here, went to like 4 other stores and couldn't find one so O'Reillys really came in for the save!

Very helpful even carried my stuff out to my car. Doesn’t get much better than that.

After being told by another local auto parts store they were too short staffed to install a replacement car battery, Randy at O’Reilly gladly helped even though it was -8°F, there was a constant rush of customers also needing help with their batteries, & there was only one other employee working with him (who was also helping customers in the cold). Did I mention I didn’t even buy the battery here, just a hardware accessory? These guys are great!

Hands down best customer service I have ever had. Randy took the time to not only replace my battery, clean ALL the corrosion around my battery but explained what he was doing throughout the process. Yes, I know it’s just a battery but customer service like this does not exist anymore. Thank you Randy! You are truly a remarkable person and we should all strive to be kind and caring like you.

I had help yesterday changing my car battery out, and while I know it's something offered, I was still so happy that they could help me out. I never got the guy's name, but he was really nice about the whole thing. Took the stress right out of my week!

Went in for wipers,and the staff was very helpful in making my decision. They didn't push the most expensive, nor the cheapest. Said all of the employees used these,and pointed out they have a one year warranty. He also took the time to explain how to install them.

I don't know a lot about cars, but when one of my headlights the staff were so helpful with helping me find what I needed and showing me how to do replace it. It was very affordable and had a very comfortable atmosphere. I didn't feel overwhelmed or ashamed that I didn't know how to fix it like some places make me feel. It was just a very good experience over all.

The brilliant lady behind the counter rocks. Thanks for letting me borrow a couple tools to swap my battery!

You can find everything you need for the car and the worker they really good

Trent and Isaac are FANTASTIC
I GOT SERVICE that was outstanding!!!
Many of the things I needed...they Helped me!
.bought the part's .. they installed
I was going to get ripped off at Car X

Needed a new battery. They tested the old battery to confirm that was the issue. They helped me pick out a new battery and they had it replaced in 15 minutes. Great service from Brant in Ankeny, IA location!!

So happy with the customer service! My car’s battery died right before heading hours away for the weekend. I called and Will came to my car to replace the battery! It was -4 degrees outside even! He went out of his way after his scheduled hours to help me out! So so thankful! Thanks again Will!

Good people with no bull grab

I was there 01/16/22. Brady was the only employee there, but he did an awesome job installing my wife’s SUV windshield wipers and was pleasant, cordial and efficient. THANKS BRADY!