Discount Tire

A few days ago I blew a tire out right by the store in Avon, OH. I pulled my car in and they jumped at the chance to help me. The guys were all so friendly, not just to me but to every single customer that came in. Their service seemed so good as they told each customer their wait time and got their cars right into the bay. It was amazing. I wish they offered more services than just tires. Kudos, to the guys at the Avon, OH location. Great job.

Service was on point! I originally came here because I had a screw in one of rear tires and needed them to look at it. Derek had me covered and was outstanding! He ordered the tire for me right off the bat and I had a brand new tire a few days later. Derek, you the man!!

Very nice location and great prices. John was fantastic! Very knowledgeable and was able to explain things to me in a way that made sense. On a day where it felt like things were crashing down around me a little bit, it was nice to feel like John understood and was very helpful and compassionate.

Went in because my two rear tires had nails in them causing slow leaks and they took my car right away and got them repaired quickly. Tech comes out and hands me keys and says I’m all set but I question him because I hadn’t been chased out yet and he says that they provide FREE flat tire repair service on any tire even if it wasn’t bought there! I will absolutely be using them for my tire purchase when the time comes!!

I don't usually leave Google reviews, but I just HAD to give a shout-out to Discount Tire in Avon. Checking my tire pressure was a straightforward process, which was appreciated. Apparently I caught a nail, which I hadn't noticed any time I checked the pressure myself, so they patched it for FREE....and with the quickness! Thanks, guys!

Today 2/3/24, after a total fiasco at BJs Tire Center in Avon (basically they didn't tell me ahead of my appointment that they didn't have my tires in stock so I wasted my time driving all the way out there and in addition to that, trying to get a refund was like rocket science as the customer service reps there had no idea what they were doing), I headed to Discount Tire a few miles away. The tires I needed was at another one of their locations, but they were able to get all four of them delivered in about 2 hours. Then it was about another half hour for them to get the tires installed. The customer service was impeccable, they let me know exactly what to expect and assured me that the tires would be installed same day. They even give you a link to track the progress of your tire installation. I got there early and actually watched as two young men worked quickly to get my tires installed. There were at least 5 other techs there in the shop and they were all hustling and working hard getting cars in and out. The reps at the counter were awesome. Yes, I paid about what BJs was going to upcharge me (while the tires I ordered supposedly wasn't in stock, of course BJs had more expensive ones available that would cost me $150 more), but for the customer service, tracking link, quality tires and protection plan - it was all worth it. I found a new favorite in Discount Tires

Staff were extremely nice and efficient. In and out for a scheduled tire rotation in about 10 mins. Beverages and clean bathroom available. Will most likely go back to purchase tires in the future. Very thankful that tire rotations are complimentary.

Went in for a last minute replacement of my tires. Took me in the same day with a great price. The service time I was quoted ended up being about 45 minutes off, but they were very apologetic and offered a small discount. Overall was great and would be back in the future.

The whole team at Discount Tire did a great job swapping tires from my old wheels onto my new rims. They were very professional and did not get a single scratch on them, thank you to Derek and his team. Ryan is an awesome tech and made quick work of the job. Will definately be back!

Discount Tire has once again gone above and beyond. I had a flat tire on my lawnmower, I was concerned I'd have to buy another one or an expensive plug kit. I called, and without hesitation they said bring it in, if we can safely plug it, we will. Not ten minutes later they were done with it, they even cleaned the tire.

I have visited Discount Tire for my tires for several years now and I have yet to be disappointed. Customer service is quick and polite, prices are better than competitors and their work is top notch. I have and will continue to recommend them to anyone I meet. Flawless.

Walked into Discount Tire today after contacting my local dealership for a screw in my tire. Dealership couldn’t get me in for few days. Derek S. was my salesperson, and was great! Explained what my options were and got me taken care of quickly. Thank you for taking care of my tire issue when the dealership couldn’t get the job done for a service they sell along with the tires I bought from them!! You have gained another returning customer!!

THE FASTEST tire install I've ever had on any car! Friendly a.d Professional staff. Great prices with discounts you can't beat!! Love these guys!!

This was my seventh or eighth set of tires purchased at Avon Discount tire. Great tire selection! Fast, Friendly service from Derek! Derek...You Rock! Thank You!

They close at 6pm, and they stayed open just to help me out. I thought I had one tire blow out, but another tire was busted too. They were honest, and SO FAST! They are so kind, and truly just want to make sure you are getting the best deal the safest way. They got me in and out within an hour for two hours. I got two new tires for under $300. Extremely grateful for them!!

Another great experience with the Avon Discount Tire. I got a flat and had my car delivered to their location on a flat bed yesterday shortly after they closed. Chris was still there and told me to come first thing in the morning and they'll get me out quickly. True to his word, Chris got my car into the bay and 20 mins later, I was out the door.

Always appreciate the conscientiousness and top notch service of the folks that work at this location as well as the different Discount Tire locations I've used in cities where I used to live.

Phenomenal customer service. Took me right at scheduled appointment time. Fixed my tire and I was back on the road. Will defiantly be back when I need new tires!

There's not a better tire shop in my experience. Very quick and haven't made one error, always doing great work. Derek at Discount Tire is extremely helpful and knowledgeable and made me a repeat customer.

Derek first took care of me and another gentleman helped me when I arrived for my new tires. Not only do I love the tires but the installation and checkout was fast, informative, and left me feeling good about my purchase

I went in for a hopeful tire repair, planning for a tire replacement. Stephen assured me the tire could be repaired, and he was right! The staff went above and beyond. They were kind, professional, and respectful of my time. I arrived at what I would consider a busy time (4:00pm) and was done in less than one hour. Discount tire, especially Avon, has gained our continued business!

Derrick was the man! The HS kids inside took their sweet time. But Derrick was kind to every one that walked in. Gave me a feeling of trustworthiness. And he didn't try to oversell me on the wipers. Took care of me and my H3 just fine!

Update 9/20/23: Derrick again took care of my daughters Scion Xb today, super guy. Note to Discount tire Manager: Hang to Derrick like grim death, his customer service exceeds all expectations!! Give the man a raise!