O'Reilly Auto Parts

Good location, helpful employees and easy parking. I didn't have to wait long to receive assistance and the employee was knowledgeable.

I've shopped at this location for many, many years — probably 10-15 visits in all. I've always found the staff working here helpful , friendly, and pretty knowledgeable, both on the phone and in-person. Maybe I've had good luck, as I see some other reviews claiming bad experiences. Sometimes there's an off-day, or maybe an employee is sick and an unhappy temp has to replace them. Based on my repeat positive experiences, I actually think the management and staff themselves deserve credit for a pretty positive service culture. The store doesn't always have what I've need in stock right away, but they've got the needed parts delivered same day or next day 100% of the time reliably. I also find the prices pretty reasonable. I do wish the batteries lasted longer, but at least they're pretty transparent with how long you can expect them to last. Recommended.

Been shopping here for a few years now. The staff are really helpful especially Mario, helped me and took the time to answer any questions i had, also took the time to look up any parts on The computer for my vehicle. Overall the staff are very helpful.

On 06/01 just before closing, I went to get wipers for my car. Gentleman at the counter was so nice and helpful. He got me good wipers( according to him) and installed it for me right away. I couldn’t be happier!

I had an excellent experience yesterday, Labor Day, at around 12:30 pm at the Mountain View store in the shopping center next to Petco. I came in with a key fob that had somehow fallen apart. The woman behind the counter who assisted me (wish I could remember the name!!), of S. Asian/Indian descent, took the time to re-assemble it for me so it was good as new! Saved me at a minimum a couple hours time going to the dealers, and maybe a couple hundred dollars as well. So, big shout out to this employee! Went over and beyond. I hope management sees this and promotes her and/or gives her a raise. Couldn't be happier.

I’ve been putting off getting new headlight bulbs because the process felt daunting…came in dreading having to figure it out, Mark immediately helped me find the right bulbs and he even replaced them for me. THANK YOU. Wow. Five stars.

The gentlemen at this particular O'Reilly's were quite helpful and they initiated! Nothing more I hate going into a store, Home Depot comes to mind and the workers flee when they see an once of help needed in your eyes! This store the technician and his Manager were very helpful and with a great demeanor! I will pass the other two O'Reilly's on El Camino and head straight to this one on California, I suggest you all do the same! Great people, great store! BRAVO!

Helped us change our car battery. Service was free of charge and the whole process took less than 15 minutes. The guy who helped us was very nice as well. Great service!

Exceptional service. Rafael even changed my wipers, because I had difficulty to do so. You can’t beat that customer service. Thank you, I will always use that store. It’s worth it!

Raphael was super helpful, answered all my questions and quickly got me the info I needed to fix my issue

Car was having trouble starting, took it here, Diego checked out battery and alternator, and replaced bad battery. I know it's a simple repair, and they do this many times a day, but it was quick and efficient, and they deserve kudos for making my life easier and cheaper.

Was sourcing an injection pump (Which is not cheap, anywhere. Price here was ok). The car I have requires checking some serial numbers to get the right part, not just the model/year. Guy on the line knew what was up, and had his act together- this wasn't the case with the first O'Reilly's I called. Managed to get the part, same day, which was critical for me. Excellent experiance.

I had a Z4 that had the spark plugs stop working. I've never worked on a car before, but these guys helped me out helped me out with what I needed all the way to closing. Super chill there.

Very helpful staff! If you are online order is taking a bit long, just call to confirm. It already might be ready.

Called in for a parts check and they had it, which isn't all too surprising. What I did like the fact that when I told the gentleman I might be by shortly to pick it up, He responded back with I'll pull it now, and when I got there he actually had it ready.

The store manager very kindly helped me replace a burned out hazard bulb. Much appreciated!

Helpful staff get the parts I need for 3 cars

Fast and efficient service and they even helped me change my headlight!

I have only been there once! However, the young man working made my night a very grateful one with his assistant and courtesy!

Loved the staff, they helped me out real quick to find the chains for my tires.