O'Reilly Auto Parts

Christopher was quick with the help that was needed and set a great example of customer success.

Would definitely recommend the store for all your auto parts needs.

Thanks Christopher and team!!

Very helpful staff, I even saw them helping people attach new windshield wipers in the pouring rain. Bought a new car battery and got my old one tested.

I called to see if they had a particular air filter, and the associate on the phone (Jamie, same name!) was incredibly helpful! Not only was he willing to help determine if my car has a cabin air filter, he took the time to help see where I could get one when we learned they didn’t carry that item. Above and beyond service

Nice clean store worth helpful staff. Pretty big too.

Very good service. It was my first time to install a wiper, and there were many things I didn't understand. A male staff named Ivan; he was very enthusiastic to help me install the wiper.

Nick the manager was very helpful with our car battery when we were trying to figure out the warranty. He managed to find records of it from two years ago despite a typo for our phone number. It was clear he was juggling multiple things while helping us and he was great.

I wouldn't say LOVED IT - I'd still give it 5 stars though - I went in during a time when it wasn't busy so I didn't have to stand in line oh, I was able to go straight to the cashier and I was doing returns and I was able to return everything because of the system that they have that logs everything that I buy from them! Something's I had a receipt for, the transmission fluid and oil ranch I didn't but it was in the system so I was able to return everything! Having a system like that is very convenient- even more convenient than those stores who go by the credit card that you used to pay for the items to look it up in the event you don't have a receipt! So yes, five stars to O'Reilly and the cashier was pleasant as well

Someone sprayed paints on my car window. I went to this shop to buy a Glass Paint Remover. I asked advices from staffs working here. Evan was very helpful. He asked me to bring my car here. When he saw it is an easy fix for him, he helped me to clean the windows. I was very upset about what people did to my car, but Evan saved my day.

First off thank you Gustavo!!! I came in the other day thinking I had a dead car battery and the staff helped me choose the best option. It worked perfectly and I came back the next day with my car. Gustavo helped check my battery and alternator. And was incredibly knowledgeable and friendly. He helped me change my battery. Just incredible service.I definitely recommend everyone come here if they need anything.

This store was such a great experience tonight — they went above and beyond helping me out with my 94 Toyota pickup that needed a battery. Friendly, helpful, practical and willing to go the extra mile!

I was so impressed with the o'reilly's auto parts store I went to on El Camino in Mountain View.
The employee that I dealt with was so helpful and went out of his way to help me. It was such a nice experience with such a nice young man.

I was looking for a piece of tube to replace an old janky one that the previous owner taped up. I received wonderful help from Donell and the other lady at the desk. They were patient and persistent in finding the part for me.

Then, another gentleman from De Anza Mechanics, Sergio, completely replaced the part for me! He seemed to be a regular at O'Reilly's, and I'm super appreciative that this O'Reilly's has kind and helpful staff who attract equally kind and skilled customers. Thank you!

I bought a new battery for my 2014 Promaster today. The counter guy was extremely helpful and professional!. Its nice to find quality people who take pride in their work. He offered to take the old battery too for a small fee $20- and luckily had one in stock as I was in desperate need. Thanks.

Staff very friendly at Mountain View store. Emalee is knowledgeable and helpful. Thank you 😊 again

chuck the manager is amazing. Helped me install headlight bulbs for free and recommended I buy 2 even though just one went out. When I saw the hotspot and crystallizing filament on the other working bulb, I realized he saved me time. It was about to go out any day. Great service. They don't train their people like this on a corporate level, they just hired a good one. O'Reilly has a great team here and should figure out how to implement this, I came here specifically because they had great ratings, and they delivered.

Employees were helpful. I came in looking for a headlight, and they helped me find the exact right thing I needed, and were willing to help me install it (although they were unable to so I went to my mechanic). Friendly, quick, and reliable service.

On a rainy Saturday morning I called and asked if they had a rear-wiper blade for a 2001 Legacy Outback. Not only did they have two qualities of blade, they installed if for me after I bought it. They are friendly, pleasant, knowledgeable and the store is well stocked. They don't always have everything I need, but it's always where I start when I need car parts.

went in yesterday to get a bulb for my car, the guys where super friendly and helpful.
One of them came out to look at my car, so I could show him what I meant .
Very nice and kind and ao helpful.
Thank-you.

Easy in and easy out for a headlight bulb. The first shop I went to only had one of the bulbs, so that shop referred me to this shop for my second bulb. $15 for a single, low beam bulb. The woman in the front was nice and friendly, too.

Jasmine was a great help getting replacement wiper blades — got off a stuck blade that we’d been trying to get off for 10 minutes, and then looked up the best deals on replacements. Speedy and professional service — highly recommend this location and staff!