Levin Mattress Robinson

Jennifer was very knowledgeable and did an amazing job showing us every option. We went with a Purple, and the warranties and finance options were very competitive. Very glad we decided to get the mattress through Levins! Would highly recommend. Dog Approved As Well!

Jennifer the store manager @ Levin's Robinson is one of the most genuinely kind, and helpful employees I've encountered and is also very knowledgeable. I highly recommend her for anyone in the Pittsburgh area looking for a great deal and reliable service!

To many looking for a mattress is like going to the dentist. It’s something you really don’t want to do, but you know once the process is over if done right you will feel so much better.
Last week my husband and I decided that it was time to consider getting a new mattress. We had several places to stop and look. We had no intention of purchasing one on our first trip out.
The first two places we went had similar mattresses, around the same price but when we walked in the stores the sales rep was on us like zoom.
We had no time to ourselves. We were pounded with questions that we really didn’t have the answer to and then offered hard core sales pitch “IF you Buy it today” we politely thanked them and went on our way.
The next to the last place on our list was Levins Mattress store. We walked in and Jennifer greeted us, advised us she was with a customer and would be with us shortly but if we had any questions feel free to ask.
While we looked around several other folks came into the store and with each one Jennifer welcomed them and advised them that she would be with them soon. Being acknowledged when we walked in was welcoming, but not being followed throughout the store and hounded with towns of questions was such a relief.
Jennifer finished with the customer she was completing a sale with and walked over to see if there was anything she could help us with. At this time, we did have a few questions. Jennifer was engaging, helpful and treated us like family. We told her we were just looking and had no plans to purchase today. She did not offer any hard-line sales or buy today offers. To get the best information we did ask what the out the door price was and how long that price was good for,
We were so pleased at the experience we did purchase that same day. We couldn’t have been happier when we found out the delivery would be just two days later.
The delivery was the most informed ever, we were even able to track where the truck was and how many stops before our delivery via a link sent via text message.
We have slept on our new mattress for 4 days now, Oh my what a difference. I am loving it. I give the entire process a 10 out of 10. A special shout out to Jennifer Pratt her non pressure sales and persona was exactly what was needed to make this a pleasurable experience, If it wasn’t for Jennifer I am sure we would be heading back out this weekend for another dreaded search for the right mattress. Thank you Thank you .

Jennifer was absolutely wonderful to work with! Her customer service was incredible and also helped get us “fitted” with pillows specially for us - we did not even know that was a thing! After 1 night with the new pillows, it was the best sleep we’ve ever had! We are so excited for the new bed! I cannot thank you enough for how easy you made this! We will be sending everyone your way!!!

Another fantastic purchase from Levin Mattress thanks to our amazing salesperson Jennifer Pratt. She is the BEST! She knows her stuff. I highly recommend anyone who is in the market for a mattress or bed base to definitely go see her. She will NOT disappoint! My husband and I LOVE our new Purple adjustable base, pillows, and sheets. We will be back. Thanks Jenn!

Jennifer made buying a mattress very enjoyable! She’s very knowledgeable. She doesn’t pressure she listens to your needs and she points you to the mattress that’s the best one for you. We will come back again! Levin is fortunate to have her represent their store and name.

If you need to purchase a mattress, this is the place to go. Jennifer Pratt is the BEST!! She is very knowledgeable about every type of mattress. She was so helpful and patient. She went ABOVE and BEYOND for me and I am so grateful. I had spinal reconstruction surgery and she guided me in the right direction for the perfect mattress. Jennifer Pratt is AWESOME and she is the one to see if you need to purchase a mattress. She is definitely an asset to Levin’s. The BEST experience I ever had with a salesperson.

We had the pleasure of working with Jennifer Pratt. I can't tell you how awesome she is. My girlfriend and I were taking forever. She was so patient and kind. She's an outstanding human being and went above and beyond for us. I highly recommend everyone to go see Hennifer for your next mattress. If I could give 10 stars, I would.

10/10!

Jennifer was knowledgeable about all products and was able to guide me to my perfect pillow fit. Not only was Jennifer kind and willing to help me, but the store had an incredible selection which made for a top tier experience. I will recommend this store to any family or friend in the market for pillows or mattresses in the future

Jennifer was amazing! She was extremely knowledgeable about the mattresses and helped us pick out the perfect one. She was also very good with finding things to entertain our 6 year old while we shopped. I can't recommend this store enough!

Jennifer was great to deal with very knowledgeable with all the Mattresses and options .Made the buying process very easy. Bit of a jokester too. She was great and fun! Thank you Jennifer!

We had a great experience here. We had actually purchased our Purple Mattress at the Levin in South Hills and were just coming out to pick it up same day. We had been told only the mattress was available for pickup, not the smart base we purchased, which was fine, albeit annoying. But when we arrived, Jennifer (manager) identified that the base we purchased was also available and we could take it with us instead of waiting for delivery if we wanted. She was super friendly and helpful, and we really appreciated her proactively helping us get all of our order asap.

JEN was very helpful not pushy like most sales people. I appreciated her taking the time to show us every mattress that was available, one of the best sales person I have met in a long time. I will see Levins in the future. Outstanding customer service 5 stars for Jen. Thank you for making my mom's sleep alot better. Sincerly: Gina E Corso

I bought my daughter Jocelyn a purple mattress for Xmas and the sales lady Jennifer Pratt was excellent in explaining the features and the Benefits of a purple mattress ! Jocelyn luvs her new mattress and we will be shopping there in the future I highly recommend her!!!

Jennifer is such a professional !!
Full of knowledge and experience with all of the products they carry.
She also made our experience of shopping for a new mattress, painless & personalized! Can’t wait to sleep in our new ‘Purple’ tonight

Jennifer Pratt was a joy to work with. She took our needs into consideration and recommended a Purple mattress. My wife and I have had the best sleep in years. Her expertise is appreciated.

Great place to buy a mattress or any bedding accessories. Store Manager Jennifer is helpful and knowledgeable about her products. Store offers bedding options and affordable financing to fit any budget. I just needed a king box-spring set for now, but I will be sure to stop in again when its time to replace the whole bed. Highly recommended!

Customer service extraordinaire, Jenn Pratt is second to none!
She is an expert in her field and has a flare for selling you something you didn’t even know you needed. Above and beyond in making you feel comfortable in her hands. She creates the whole sleep package from head to toe! Looking forward to many nights of rest thanks to Jenn!

Jennifer was wonderful to work with. She was very knowledgeable about the purple mattresses. We just went in to look but we ended up buying. Thank you very much

My husband and I bought a Purple mattress from here. Jennifer was awesome! She was so helpful, answering all our questions. Also Levin has an awesome price match guarantee — if you get a coupon or the price goes down at a sale, let Levin know, and they’ll take that money either off your balance or send you a check to make it even. Awesome!!!!!! Best mattress buying experience ever