Banana Republic Factory Store

I ordered some jeans from Banana Republic hoping to find new white ones I like. Although they were very nice and it seems like they were well made I had issues with the fit and decided not to keep them. This is when I met Sarah, the store manager or at least A store manager I’m not really sure. Oh my goodness she was so nice and helpful. I can not say enough about her customer service and how she made me feel like a valued customer. I have not had great customer service experiences it seems as of late, but Sarah renewed my faith that there are still employees and companies that try to make things right for customers. She was soooooo great helping me through my issue and going in the store with my return I felt like I was talking to a friend. The store in Potomac Mills is a beautiful store actually and was very clean and organized. I was greeted by a nice gentleman as I can in to find this wonderful lady after calling and speaking to her on the phone. I left with a huge smile and my whole experience with this Banana Republic purchase was five stars. If I could give Sarah ten stars for her understanding and going above and beyond in her customer service I most certainly would. This store and the manager are top notch and you can’t go wrong shopping here. Thank you Sarah

Friendly and helpful staff with the whole store well organized and displayed.

My most favorite place to buy men's clothing and perfumes

Love their clothing brand ,

Davids bridal rockville MD

Super

Great Prices

Visite la tienda dos veces...la segunda por un cambio de talla, me fascinó la rapidez con la que me atendieron.
Hay variedad de prendas y lo mejor diversidad de colores. La nueva colección que tienen esta super delicada y linda!

Excelente ropa , buenos precios...buena atencion.