AutoZone Auto Parts

I usually don’t shop at AutoZone much but tonight I had to make a last minute stop to get something to get a parking sticker off of my window. Trent showed out!!! with the best customer service I ever had even though the product that I needed was so small he gave great, awesome, fantastic customer service. Thank you Trent for all of your work. I really appreciate your help.

Trent was outstanding and on a matter of 5 minutes was able to assist not only myself but two other customers with headlamp issues!!!! He just gained more business with three new customers!!!!! I live in flowery branch and the autozone out there the girl working the counter was rude and had an attitude I work out here in Roswell and will now sop at this location only!!!! Give that young man a raise he is an asset to your company!!!!

Lorain is a marvelous new mom who knows her mechanical stuff. Helped me with the check engine light diagnostic. So we now know what we are dealing with.
Also, Trent not only helped me get the correct battery for my garage door opener, he installed it. Furthermore, he helped me pick out a pocket knife that I have needed to cut boxes at my work.

Lauren is awesome! She tested my battery, starter and alternator. The alternator was failing.
I purchased the replacements and Lauren was able to give me a recommendation(s) for an independent traveling mechanic who came to my work place and replaced the failing alternator and belt. Thank you!

Note: I did go to Rick Case first but they were SO SLAMMED they said they wouldn't be able to look at my car without an appt.

The Roswell autozone is great! Not only were they very helpful in finding the gas cap for my car, Cora, an employee there came out and helped me fix it! Amazing service indeed!

Lauren was very helpful, efficient, and professional. I would refer this place to anyone needing great customer service!

Jahaan was extremely helpful and courteous. I will definitely come to this store more often.

I had a positive experience here when I went in for a new battery. I had AAA come out to my apartment a while back and they installed a battery that wasn't listed as compatible with my vehicle and it suddenly started doing all kinds of weird things like sputtering when turning on in the morning, power steering being flaky, and a lot of shaking. It occurred immediately after I got the new battery so I suspected this was the cause and just bought a new battery from AutoZone which they installed at the store. The man who helped install my battery had cleaned up the battery connections and everything which was helpful. My check engine light disappeared immediately after the new battery was installed as well as brakes seem to work better and the car drives far more smoothly, so I am extremely happy now. It was incredibly frustrating to have my car partially incapacitated by AAA so it is really nice to have it working again; will definitely be returning to this store in the future.

They think it's acceptable to give the client his order looking like this!
Edit: raised from 2 stars to 5 stars thanks to the store manager Arsenian for addressing the issue when I brought the core back and providing excellent customer support.

I came here because the coolant light in my car car came on. The young man who helped me was very nice. Showed me the different kind of coolants. He also showed my how to put it in my car and the safety process. I learned something new and fixed my car. Great service. If you have car troubles this is the place to go

Patrick was super helpful!! Our battery was under warranty thank goodness- so when we called ahead he was able to immediately pull up our purchase history with my phone number and have the replacement battery ready when we pulled up. He changed it in less than 5 minutes and took care of the old battery’s disposal for us. 10/10 recommend!

I came to the store needing a new battery. Adam C. Was VERY HELPFUL. He was quick, knowledgeable, and kind. He helped me pick out which battery to purchase, and he immediately replaced the old battery in my car. This was a very positive experience. Thank you, Adam!!

I just want to give a shout-out to the woman who was working today (12/26). She was dealing with an unruly customer and handled it so well. I’ve been in customer service and know how unnerving some of these interactions can be. She was awesome - explained the policy clearly and kept her cool while he made a fool of himself. I hope she knows she’s the ultimate badass for that!!

The entire staff has great customer service and smiling faces; ready to help/assist. Thank you Patrick for helping me (technically did everything lol) while putting oil in my car!

It's only because of one guy this sales associate Trend he's such a pleasant dude to talk with 150% customer care is what I've received each and everytime he's very approachable and knowledgeable and always willing to help. Go to extra mile.!

TJ is the truth. I was outside looking under my hood and he was helping someone else, I didn’t even have to ask for help, as soon as he was finished he came straight over to me and just started helping. Great guy to have on y’all’s team!

These guys are professional and honest. I needed to have my battery checked and they got right to me. Do need a new battery and they are putting in a new battery. Howard is the store associate that is helping me and he is great. He is also a gentleman which means he listened to his momma 😁. Great place. I highly recommend especially being a woman and you don't know about such things!

I walked in today and December noticed me right away and helped me with EVERYTHING I needed. She brought me directly to the product I needed and even came out to my car and put the product in for me! She is very knowledgeable and knows her stuff!! I will make sure I refer moving forward. Her store manager was very nice as well..THANK YOU DECEMBER!!!

Super helpful and knowledgeable staff. Had all the things that we needed in stock and helped us swap out a battery in minutes. Manager Lauren fantastic!

Went there Christmas Eve with about 30 minutes left until closing with a battery that was nearly dead. They changed my battery quickly and happily. Excellent service and has become my go-to place for my auto supply needs.