Advance Auto Parts

TJ did an awesome job helping me get everything I needed for my water pump, thermostat, and coolant flush job for my Kia Soul. Even gave me some tips and ideas to get it done better.

And helped me look for some better deals with speed perks. This was a great time during a stressful situation.

Received excellent and friendly service. Needed a new battery. It was purchased and installed in less than 30 minutes. Thanks Tony!

Jamal did a fantastic job helping me find my correct oil and filter, even went out of his way to get me a coupon I wouldn't have gotten otherwise.

Thanks!

Stopped in late to pick up new wiper blades. The gentleman behind the counter was very very helpful and even put the new blades on for me! Great service.

Will who helped me out with a battery issue was courteous, friendly and very helpful. As a service industry veteran, I can tell you the best measure of hospitality can be how someone handles the unfortunate situation of not being able to provide service to a guest. Although I was not able to have my battery installed at the store, Will was very helpful in explaining the process of how the battery must be installed correctly and what shops would be able to help me. His time, courtesy, and the complementary jump has bought a lifetime customer.

I came by this store late last Friday afternoon after my wife’s car unexpectedly wouldn’t start and needed a jump on the battery. TJ greeted me, immediately, as I came in the store and listened as I told him why I was there. He tested my existing battery and helped install the new one I needed to purchase. Despite the whole interaction taking no more than 15-20 minutes, it was a highlight of my day. He was so helpful and personable, Advanced Auto Parts should be proud to have someone like him representing their Roswell store. After initially dreading this task I can say I left the parking lot with a smile and with good energy.

Great folks workin here. Helped me make sure I got the best battery for a great price. They would’ve put it in for me but my car has some kind of special thing it needs. Definitely come here to this Advance Auto Parts for your auto needs.

Everything you could possibly need for your automobile, usually in stock or available overnight. Clutch actuator for a 1995 Mitsubishi 3000GT took 3 hours to arrive in store! #trumpthat

Hands down the easiest and most seamless experience I’ve had at an auto retailer. TJ had the best customer service and knowledge while replacing my battery. He certainly solidified my future business with advance auto.

I purchased an ignition switch to work on a car a long way from here.
Upon discovering the part was defective and I was a long way from where I purchased it and did not have my receipt with I called here thankfully Mike answered and was able to locate this transaction by using the part number. He sent me a copy of the receipt and I was able to get a working part at another advance Auto parts near me. Mike went above and beyond and was a tremendous help! Thank you!

I’ve been working on my brakes and tried to find the right tool for caliper, I spent a lot of times on two trips to other stores but tools guys recommended me wasn’t work. I’ve got blessed and met Michael Shields, he is the manager in the store, he has experience and knowledge to recommend the right parts and tools and save your time and money. Highly recommend!!!

Deno was EXTREMELY helpful when our car had a major leak in a tire late Saturday night, the night before Easter. He tried to help fix the tire. It was not repairable-- we found out later it had a 5 inch knife blade wedged in the tread. But he tried to help us figure it out and guided us on putting on a spare. We found a 24 hour service for a new tire Sunday morning. But Deno was a big time hero for us. I wanted to make sure he was recognized.

I had a flat tire and went to buy a patch kit. Ran into Deno - he took over and used his personal pump to pump it and help me put it back on my vehicle. He was also very professional, knowledgeable and helpful. He also let us wash our hands in the bathroom afterwards. He is definitely an asset and needs to be thanked and valued by the company. Thanks Deno - your service, attitude and personality made a world of difference in my life. I wish you all the best!

I’ve never had a bad experience here. I think their prices might be average to high compared to the Internet certainly. But their staff is very knowledgeable and super helpful.

The staff member Deno or Dino, sorry not sure if spelling was awesome. He not only helped us find right taillight bulb, he helped us with installation. Customer service like that is hard to find these days. This is now my daughter's go to auto parts store

The customer service at this location is above and beyond. Josh and Dino are knowledgeable, down to earth and really care about giving the customer a long term solution to their problems not just slapping a band aid on a Gun shot wound and calling it good as new. I’ll be coming back to this location specifically for the service I received here!

Auto parts stores are only as good as the people working at the counter. This store always has extremely helpful and knowledgeable people. They go above and beyond to help you find your part. Thank you Mike.

Drew in commercial is excellent, always calls to update us when we need to know. Great service!

Thank you Drew!

My battery died twice and I was in a rush to get to work. These guys had a new battery put in in literally 5 minutes. Absolutely amazing customer service! Thanks Doug!

An amazing experience! Yesterday my alternator stopped working. I was very frustrated because, I had many things going on. I called Advance and spoke with Brooke. She was very pathetic and confidently told me that we were going to work it out, and she did in a big way. She not only found the best price on an alternator and had it transferred to her store within an hour, she also found my new best mechanic nearby to install the alternator. Everything was resolved in a couple of hours and I was on my way down the road. I now be doing all of my auto parts shopping at this location. Everyone/company should take a fundamental lesson from my friend Brooke and, "do unto others as you would have them do to them.