United States Postal Service

This is a great post office!! Sherita is super nice and helpful. It’s new and clean and there was no line and no waiting. My husband has come several times since we moved into the area and he loves it too. Has that small town post office feel 🥰

This location is very convenient for me and I frequent it often. I am so thankful for the kind clerk. She greets you with a smile and is very informative in regards to the boxes available for shipping. She really goes the extra mile for you and I truly appreciate her. A little kindness goes a long way😊

Excellent location for Ross Bridge area residents. Superior, cordial, professional customer service, in my experience. The outdoor box and the indoor receptacle for outgoing mail and packages add to this location's value.

The Shannon Post Office is my favorite post office in the Birmingham metro area! It’s small—which means no waiting in line and no parking problems. They don’t have a huge selection of mailing supplies and they don’t sell retail items like cards and gift cards. I’m willing to work around their weird hours because the staff is friendly and easygoing and their service is with a smile. It’s about 3 minutes away from my home in Ross Bridge, which makes it super convenient, too. This place is a hidden gem.

I never have any problems here. I’ve run into the same lady every time I’ve gone and she is very helpful!

I frequent this post office often and the people there and especially the lady working there now is very kind . very helpful and very knowledgeable.

Was not crowded, and it was quick and easy to get something mailed.

We made 3 trips to mail a package and they were closed each time. All of our trips were between 9 and 4. There were several other people there as well. Can this post office be kept open between 9 and 4?

Special trip at 11 this morning and locked doors . This is not the first time I've experienced this. :(

This post office makes its own hours. If the hours say they open at 9:00, that’s not when they actually open. You should probably shoot for at least 9:30 and don’t forget they also take lunch from 12-1:00 and sometimes longer than that as well.

Horrible phone service. A recorder always. Still cannot transact business over the local phone. No one never ever answers the phone.
Persons are always Courteous when entering to transact business at this location.

i have never seen anyone actually working at this post office during their supposed business hours.