Petco

Stylist Gina is friendly, meticulous, and thorough. She made sure my pet gets the necessary grooming services and the best experience. Good availability of Stylists, nicely maintained store. Friendly Staff!!!

When you look up “great employee” in the dictionary, you’d find William as the definition. Great customer service and efficiency in finding multiple items for me while I was working my InstaCart orders. Give that man a raise.

I returned some items because my dog passed away. Anthony was so helpful and considerate in taking back one item that was a little over the return policy. His action and customer services is what makes people come back to this store.

Staff are very friendly!! I also want to thank Cindy in the Pet Grooming sector, she is incredible, goes above and beyond with my doggo, and is just the sweetest human being.

The sales assistant today was absolutely amazing. Thank you for making my rabbit food shopping experience a joy. Very reasonable prices also.

Your customer checkout young man, Ben, was exceptional in providing me with the telephone number of your store in Vienna. I needed to purchase a large dog bed in beige and the Fairfax store didn't have one but the Vienna store did.
Thank you for doing more than checking out my purchases.

I come to this store at least once a week with my puppy and the staff are all extremely friendly and helpful. Some of them remember my puppy's name and offer him a treat when he's with me. They carry a lot of the chew bones, food and treats that we like so it's convenient as well.

Claudia was wonderful with my dog Jamie and gave him a very good grooming. He's not always easy but he really liked the experience. It was easy, too.

well trained acquatics staff at the vienna petco. everyone is helpful and knowledgeable great place fir your acquatics needs

Staff was friendly, store was clean and organized. The person at the cash register even had a great sense of humor. I can understand why my brother shops hear.

OMG such an Awesome Experience with Jackie who took such Very Good Care of my baby boy Samurai!!! Was Desperate as I needed a Labor Day appointment as our vacation Just started and Samurai was in Dire need for a nail trim which NO One was able to do , not even his vet. He is Very Skittish and untrusting. Well Jackie made him feel SO comfortable and did an Amazing job on his nails AND got us in on Labor Day before we checked into our hotel. She understood my frustration as I didn’t want to take a chance with his long and sharp nails tearing up Marriott’s furniture that I would have to pay for. She is The Absolute Best, So Skilled and In Tune with her Furbaby clients and their parents needs it’s Amazing!!! Want to Thank Her for a Job Well Done and Appreciation for All her help!!! She is a Treasure and I hope Everyone Sees her Worth, Knowledge & Dedication!!! Thanks Again Samurai & Chris Cloud

The young man working in the dog food area was so knowledgeable and made me feel welcome.

Chris helped me pick out a fish tank, products, plant and fish after an awful week, I found such a wonderful person who loves his job, fish and treats you like a long time friend. Talk about incredible customer service.

They are always stocked up with mice, and the staff is kind to me. As a snake owner, we really appreciate that. Not all of our scaly friends can eat frozen thawed, so it makes a huge difference.

We always get our food from Petco in Vienna. This afternoon we were trying to search a few alternatives because our dog wasn’t liking the food. Colin, the trainer, was passing by and asked us if he could help! Omg, he is super knowledgeable. He asked for a picture of our mixed dog and recommended a brand. We asked a few questions and he answered them all! Never had an experience like this. I even thought about taking my dog to training. Hoping that i am not misspelling his name, Colin was extremely helpful!

I find the store to clean, which considering the number of little pet accidents that must occur there, and can not be an easy feat. The staff genuinely appear to enjoy when people bring their pets into the store. An employee at the checkout line took the time to ask each patron at the register about their pet. That interaction added an excellent personal touch to the shopping experience. The cashiers also seem quite observant about the length of the checkout line. The cashiers do request assistance once it looks like a delay has begun. The staff on the floor have always been knowledgeable and friendly.

Chris in the fish department was awesome! He was very knowledgeable and made some great recommendations that worked well for my tank!!

Stocked shelves, reasonable prices, friendly employees. Animals looked healthy and taken care of. I will be back!

Susan, Vanessa, and William were extremely knowledgeable and helpful when we were looking to get a fish tank setup. They answered all of our questions and made sure we had everything we needed without making us feel overwhelmed. It was a seamless experience and you can tell they really care about the animals.

Great staff and quality merch