Robinson Hardware

As new residents of the area who just purchased our first home, my husband and I have frequented Robinson Hardware many times over the past few months. The staff is what makes this place so great! Both the daytime and nighttime staff during the week have been so accommodating, friendly, and helpful - especially when it comes to choosing paint for our home. We have nothing but good things to say, and will definitely be making many more trips here in the years to come.

The best customer service from a gentleman named Kesey Murdock. He went above and beyond to help me pick out plants for our new home. Because of him I went back and purchased more. I sure hope you can train the younger sales people to be a great as he was. They seemed new so hopefully you can still train them. I would not have normally stopped at a hardware store for plants. But I am glad I did.

Sharon Moran

UPDATE Jan 2024:
New young employee/manager is FANTASTIC. A real pro. Pleasant, helpful and knowledgeable.

OLD REVIEW: Great local hardware store most of the older folks that work there are quite helpful and knowledgeable the only drawback is when you get the kids that are just not helpful at all and just don't know anything. The prior ownership was better but still a great store.

Ordered online for in-store pickup and I was out of there as quick as I walked in. Customer service was excellent. I didn't have time to look around so I'll be going back soon. It's nice to have an old school hardware store in town so you don't need to go to the "Big Box" stores.

Now this place impressed me very much !! Everyone who works there is happy and willing to help. I usually have to wait 20 minutes at home Depot for someone to help me I walked right in here and I got all the help I needed instantly and then some. Great service Great Store. They have a lot more than you'd think there

A young girl named Gabbie greeted me at the door and helped me find exactly what I need. She was super nice and super helpful.

I was just passing through the other day and needed a quick fix for tool repair and In today’s world of short staffing and help being less than desired to fill front of house positions I would like to commend your store and staff for excellent customer service and knowledgeable of your products. The store was bright and upbeat which is a rare commodity today. I’ve spent a lot of my life in customer service and your staff showed what good service done right will do for anyone’s day.

Shout out to Sarah, Christian, and Christopher! I shopped there on July 7th and was happy with my experience. Very courteous and helpful! Look forward to returning soon.

My snowblower was broken and I had arranged for the store to pickup and drop off my machine before the snow storm and was told that it would not be ready in time due to parts that needed to be ordered. I went in and dealt with the store manager Rob who understood my situation and he was able to get the parts from another location just in time for me to pick it up personally. I truly appreciate the customer service. Thanks to the team at Robinson Hardware 🙏

Revamped store has great selection of certain hardware.
Free Pool testing is an added perk. Don't have to run to other pool supply stores anymore! Wish they had more reasonably priced pool supplies though.

Helpful and friendly staff. Had a set of keys made. One worked and one didnt. When I returned, they promptly remade the non functioning key without hassle and they apologized for the inconvenience. I have been hesitant to go to Ace for anything because I have heard that they are expensive. I browsed a bit before having my key made and I found items to be more or less about the same as any other hardware store, and the service was immensely better.

Love this place. They carry things that the big box stores don't. Staff is always friendly and knowledgeable, and if they don't have it they will help you find it elsewhere.

I love these guys! Today i went in because my toilet float was leaking. I has just bought the new float last week and did not have the receipt. Patty and paul helped me find a replacement that fixed my problem and she looked up my purchase to refund my money. Thank you, u have a customer for life.

Robinson Hardware totally great experience. Rob was awesome! Everything was completed and delivered on time as agreed. Great people to do business with. Congrats Rob to you and your team.

When I couldn’t find the item I was looking for, the salesman convinced me to let him order it. It came in the next day! Even though it was a very inexpensive item, he took the time to order it! Excellent service! I will definitely be back!

They have it all. Rented the Rug Doctor and my carpets are so clean! Also a pro tip is you can rent a box truck here by the hour. I had furniture to pick up and a 16’ truck cost only $20 for an hour which beat the $140 I was quoted for local delivery!

Clifton Park Ace Hardware seems to have just about everything you need. There's always staff around who will happily help you with any questions. No waiting around to be helped like the big box stores. Google map the location. It's likely just as close as it is to the big box stores. Quality of help is higher. Individual service that has been forgotten about by most corporate structures is present here.

The woman at the paint counter was very helpful. She had multiple customers buying paint at once and was polite and professional. Gentleman at the checkout was also courteous and helpful.

I have never had a bad experience at any of their locations. It's obvious that they are concerned with customer service. I absolutely love this company.

Love this place , friendly and helpful employees who go above and beyond to help you. Always have everything you need and make it effortless to get your shopping done ! Great store and Awesome employees .