JP DUNN HEATING & COOLING, LLC

I am HIGHLY recommending JP Dunn for any of your heating and cooling needs. My family just recently moved into our home and had never had an oil furnace before. We contacted JP Dunn for a cleaning and general checkup. Not only was Beth very pleasant to deal with on the phone, she made every effort to make sure the tech was there as soon as possible to help determine if our system was okay and usable. Unfortunately, we did find that the oil tank itself was a disaster and needed to be replaced. We were offered a quote very promptly and our repair was scheduled immediately. Within a few days of our original inquiry, I now have a working, clean furnace with a nice new oil tank. Their prices were very comparable to others and the service was absolutely flawless. The technicians were friendly, courteous and a pleasure to work with. They even left the basement cleaner than they found it! I can assure you we will be using them for all of our HVAC needs from now on.

Carl came out and helped us when we were without heat and in a pinch! Super impressed with their customer service and would definitely use them again

Dunn’s service was outstanding. Their service team responded promptly, their technicians were professional, introducing themselves and explaining their work. I was kept apprised of parts ordered and was very satisfied with their practice skills. I highly recommend this HVAC heating and cooling team to install and service any/all your heating or cooling needs. You will not be disappointed by this dedicated, family-owned business - who’s owners are committed to serving their community with pride …. Thank you Jimmy and James - and the most important member - Beth.

Great company, friendly office employees, and knowledgeable service techs. Just had service done to my hot water heater. Furnace was working properly but I was not getting any hot water to my faucets & showers. Called at 8:30am and they scheduled me same day for 1-3. The tech, Jared (great guy and a good tech), was able to arrive earlier. He found the problem and fixed it with no comments about adding unnecessary parts. We also had JP Dunn install 3 mini split units and a condenser a few years ago. Great work with no issues. Thanks a bunch! John ~ New Hartford.

Quick service on my boiler.
They did an amazing job on my mini split and helped with rebates and financing.
Simply The Best!

Customer service is excellent! I had a scheduled furnace cleaning. Beth stayed in touch with me when the tech was delayed by an emergency call. And again when he was on his way. The first thing he did was inspect the exhaust pipe which disintegrated under his touch. He got materials and replaced within an hour. The same tech repaired my water heater and boiler in another house, without trying to sell me replacements. Very impressed by this company!

Great experience from the onset. Quote came very soon and they answered my many questions patiently via phone and email, and helped out with using the Eversource CT Heat Loan. Installation began exactly when scheduled, and any modifications I requested during the install were handled professionally. Respectful and patient with all the members of the house, including the dogs and cats! They spec-ed the Fujitsu mini split and outdoor system well. Cooling the house perfectly right now and looking forward to trying out heat in the cooler months.

My husband and I hired JP Dunn to service our furnace. At the last minute we needed extra maintenance on parts of the furnace, which they were able to accommodate for us. Their service fee was not only reasonable, but offered a little extra compared to other companies. The techs were honest and informative. I highly recommend!

I truly can not say enough good things about this company. Our heat went out over the weekend, on Sunday, we spoke, sent pictures, got a quote all in the matter of a few hours. They came out to the house Monday morning, replaced a part to get us heat until they could come install our new unit. Our unit was fully replaced within a day. They covered the entire area they had to walk in the house, cleaned up spotless, there was no trace of them being there outside of the new unit. Very polite and professional. Even knocked on the basement door and waited for an answer before coming into the main part of the house. This company is most definitely a gem, its a very rare find to find someone with such fair pricing, and amazing staff. I couldn't be happier with their services! They deserve way more than 5 stars!

We used JP Dunn to install an Amtrol Indirect Hot Water storage tank in our heating system to make more efficient use of our wood fired boiler in the winter heating season. Work was performed by technician Joe Wilt in a fast, professional manner. We have used Jim’s company for all of our heating and cooling needs for many years and are very happy with his services.

Jimmy is very personal, reliable and quick minded. I had my furnace replaced in my CT home and an on-demand hot water heater while I was living outside of CT. He and his crew did a wonderful job. Most currently, upon returning back to my CT home, I am having another zone installed by Jimmy and his crew. Jimmy says what he does and does what he says! Can't ask for any more than that from any service! JP Dunn Heating & Cooling is the best of the best! Thank you!

My second son was just born and it just so happens that my A/C suffered an outage due to the storm. Ken from JP Dunn was incredibly helpful and came out an hour after I called him on a Saturday. He performed the repair with ease and amazing expertise. This is the second job that JP Dunn has done for me and I've been very satisfied with the job they've done. Highly recommended!

Jimmy, Lisa, James and the entire installation crew epitomizes what business should be. They were punctual and performed their work with pride and professionalism. Such a pleasure to work with an exceptional company who truly care beyond simply removing and installing a product. They love what they do and it shows. Thank you Jimmy!

I was a brand new customer and JP Dunn arrived two hours after my emergency phone call! He helped stabilize my freezing house with broken pipes and promised to return the next day with a brand new furnace. There he was, with his team, early the next morning to begin removing the old furnace. The following day the new furnace was in place and heat was restored to the house!
My old company had failed me, but JP Dunn came to the rescue! Kudos to him and his team!!!

My gas furnace, very suddenly, and completely, died at the beginning of the recent stretch of sub-freezing temperatures. J.P. Dunn managed to replace my 20 year old unit with a high efficiency one within 48 hours and at a great price. Thank you for the long hours of work your employees put in for me.

My furnace went out. I had Eversources' maintenance/repair company Pinnacle they said 1 week. Called JP Dunn and the Technician was there in 2 hrs and in 45 minutes my furnace was repaired!

A big thank you to the JP Dunn crew. I came home last night to water in my basement. Hot water heater was shot. The tech on the phone walked me through shutting the it down properly after texting him pictures. It's not even noon yet today and the new heater is installed and working. Once again, thank you!!!!!!!

They came out and gave a quote for the installation of a heat pump. We're on time and very knowledgeable about their products and services.

Jimmy and his staff do a great job. Good prices and excellent service. They have installed both heating and air conditioning for me.

Excellent service and quality work…. We’re so pleased with the installation of our central air system!!… great team of people to work with………always on time and very professional, knowledgeable, and friendly!!..