The North Face The Mall at Green Hills

This location is one of the best that there is. The staff is beyond helpful and knowledgeable, they help you with informed decision making while at the same time there isn't high pressure sales tactics used. From the store manager to the last person that was hired in a few weeks ago, every single one of them are beyond helpful with purchases and returns and exchanges. I haven't come across a store that was this well equipped with the merchandise that you are looking for and the information that is needed to make the correct purchase available during this post pandemic world. This store is well worth the drive no matter where you are located. And the fact that it is located inside Green Hills Mall only adds to the stores luster and appeal in an ever-changing market with no defined outcome in sight.

Great sales team, found what I needed with sales assistant. He was great with online coupons, very patient

The young people that I encountered today are extraordinary. Super smart and very poised and extremely helpful. I went in to do an exchange and was so impressed with the staff that attended to me that I decided to buy more items.

Best customer service…..I’m from Texas and got to visited pigeon forg, staffs are very nice and professional. I wish there is one outlet in Texas. Bought so many jackets with great deal. I’m looking forward to visit here again. Thank you for a wonderful experience

Good selection of north face products. Both for the active outdoors and those who like the brand in less altitude and rugged terrain or conditions. Service was friendly and helpful.

The associates were very friendly and attentive. They answered any questions I had in a professional manner. Every visit I make to this store the associates are always smiling and laughing with each other. It's nice to enter a store with such a great atmosphere.

I am writing this as a first time buyer of North Face and the beyond exceptional and GREAT customer service of a sales associate in particular, BARRAWAN at the Green Hills Mall location in Nashville, TN!
I had to exchange a jacket twice (because of getting wrong color on me and the gifters end) and he was so helpful, patient, and kind! He explained the jackets warmth factor and specifics etc to make sure I was getting what I want! He even granted me free two day shipping because I needed it for a out of town work trip. He deserves any type of award, raise, or promotion in my book :) Because of him I will become a North Face customer! I am thankful for Barrawan's help and knowledge with my exchanges- he is awesome!

I was able to go in with no long wait time

The North Face is my favorite clothing year round but especially in the winter..In my opinion The North Face makes the best winter jackets and apparel period.. Most people also don't know that their products come with a Lifetime Warranty which they're more than happy to honor.. I do wish there was a way to still purchase items from previous seasons though.. Otherwise I love their shoes, pants, shorts, jackets, T-shirts, pullovers, backpacks, hats, gloves and their luggage..(and I have all of these)..😀

Very nice retail store with a large selection of items for men, women, kids and infant/toddlers. Nice variety of items for temps ranging from 0 below up to the mid 50's which are your light jackets, heavy coats, boots, skull caps, etc. Would definitely recommend for everyone to visit.

Great customer service and size range selection from s-xl. 4-6 womens styles were in XS and XXL :)

Always a fun store to pop in while at the Greenhills Mall. The staff are very friendly and willing to help out with any questions you may have. It's often, too, that they will have good deals on many items throughout the store.

Humberto is the man- very kind and got me pointed in the right direction when I was feeling lost and confused.

Nice store and staff! We went here to find a new winter coat and the staff was there to help the entire time.

The employees were friendly and knew about the items. They also had great recommendations for students wanting North Face attire/bags.

They had closed minutes upon my arrival. To my surprise they opened the doors so I could pick up shipment! Even though they had closed they provided awesome customer service.

Great personal attention givin by employee, excellent customer service... great collection...fair prices !

Most definitely recommend this place!

Friendly and competent service. Good choife of garments. I like the look and quality of North Face clothing.

Love north face and love my shopping experience! Great customer service and selection.

Great store and wonderful customer service! Thank you so much!