Reserve Hearing Center

Cindy Lanning was very knowledgeable and worked with me to understand my hearing aids. Although I don’t understand why you stopped sending extra domes and wax filters. You previously did and I inquired and the Audiologist said she asked for them but they weren’t sent to her. I am loving my new hearing aids. Thanks for a great hearing instrument.

The staff at Reserve Hearing are a phenomenal group. From being warmly greeted at the front desk to the service is exceptional. I highly recommend them for all hearing related matters.

Dr. Cindy explains everything about my hearing aid and the receptionist is very helpful

They did a great job, I’m very happy with the new hearing aids.

They were so thorough and patient throughout the entire process. Can’t thank you enough for your time.

Everything was great, pleasant experience with the staff and was taken care of immediately.

Cindy is great! Very patient and informative! I appreciated her help!

My mother Julie Kasebier recently purchased a hearing aid through the Reserve Hearing Center in Mayfield Heights, Ohio. The staff there were very patient and kind. They took the necessary time to explain this new medical device to her. She could not be happier with her new hearing aid. She wanted to share her story and recommended the Reserve Hearing Center to everyone searching for a facility that will treat you right! Thank you!

A pleasant experience having my hearing aids and having the receivers replaced.

Wonderful place to go if you are in need of hearing aids. It is very comfortable and relaxed environment. I have been with Dr. Hoenig for a couple years now and she has really helped with any issues that I have had with my hearing aids. She is very knowledgeable, but not pushy at all. I also took my grandma to her to get hers there and she was very happy with her. I definitely recommend this place!!

Awesome experience. Took my mother here before it was Reserve Hearing.
I’m so pleased with the new ownership. The updates to the waiting room, and the professional service that is provided from their Audiologist.
Would definitely recommend. Keep up the good work.

Jerry is very professional and knowledgeable...definitely a specialist. He had the perfect solution for my hearing problems. Valerie is very friendly and helpful. They make a great team. Highly recommend

I had owned 2 previous hearing aids before I went to Hearing Plus. I also had never been satisfied with how they helped my hearing. After meeting with Jerry Eisen on a couple of occasions I decided to try one of his products. I am completely satisfied. For the first time in years, I feel that my hearing is improved because of the hearing aids that I was fitted for by Hearing Plus.

I was just starting a new a new job when my hearing aid decided to stop working. My audiologist moved and I was transferred to Zounds. I wasn't thrilled at first because I loved the one I had before, but when my hearing aid was acting up, I had no choice but to check them out. I am glad I did! Glenn made sure that I would have a working hearing aid or a loaner if it needed to be sent in. He followed through on his promise. Great customer service, friendly staff and convient locations. One satisfied customer here!

Exceptional team! V.courteous, prompt, kind, excellent knowledge & technology. Both EJ at desk & Jerry the specialist, are extremely helpful. Jerry is very knowledgeable & fixes problems in no time.
I am v.happy to have found this team for managing my hearing aids.

Very attentive. Took the time to answer my questions

Valerie and Jerry are really special, always ready to lend that helping hand. They provide excellent service keeping us well tuned.
Marge and Chuck

Jerry was so kind and knowledgeable. He even came to the hospital to bring my hearing aids. He gave me superior service. I highly recommend him!

The absolute best one on one attention from the day i came in to pick out a product until 2 years later ...and Jerry is a really nice, professional hearing expert who is always accessible & gets his patients the care they need.

The people at this office are very helpful, knowledgeable, and nice folks to deal with! Zounds aids seem to be a superior product. Highly recommended!!! Thank you; Glenn, Bev, and Alicia.