Cascade Insurance Group

We’ve had a great experience with Cascade over the past 6 years. We have a few property and auto policies through Erie Insurance with them. Everything went smoothly the few times we’ve had a claim with Erie. Their prices are competitive and service outstanding. They even picked up at 4:59, right before closing one time, ha. Whenever I call they are quick to answer any questions I have and can make personalized recommendations. They respond promptly by email if they don’t have the answer on the phone.

I rarely review anything, but Cascade deserves a review! I've been an Erie Insurance customer for my entire driving life (about 18 years now) and had to switch agents when I moved to the DC area four years ago. My previous agent suggested Cascade as they are located close to my home. Their customer service is phenomenal! I've never had such an easy experience working with agents--even for Erie. They're available quickly by email and phone and work hard to make sure policy coverage and cost met my needs. I've been very happy with my experience with Cascade.

I am in the process of getting a Homeowners Policy, and have spoken to several well known insurance providers. What a difference when I called Cascade Insurance group for a Homeowners quote from Erie. I spoke with Jon Gartrell. He was helpful, educational, friendly, and made me feel very comfortable in comparison to the other agencies I called!! I am planning on purchasing both Home and Auto from Cascade and am looking forward to a continued great experience. I would recommend Cascade for sure.

I was very happy with my experience with Cascade Insurance Group and especially my representative Jon Gartrell. I work in auto sales for Subaru and deal with customers and their insurance carriers on a daily basis. I also have USAA and Jon was able to lower both my annual auto premiums as well as my renters insurance saving me several hundred dollars a year. I'm very satisfied and will most definitely recommend to others.

Friendly, prompt service. Lyndsay is always willing to answer my questions, no matter how trivial. She has recommended products thoughtfully, and steered us away from things that she felt weren’t necessary. Very happy with Lyndsay and with Erie.

Great response time to questions! The policy options are many, along with the pricing. I feel very comfortable having my home, car, truck and camper insured though Cascade Insurance Group!

Love the rates offered on Erie insurance. I also like that no matter who answers the phone at Cascade, he/she can always answer my questions. I don't have to wait for anyone specific to be in the office to help me. No waiting for a call back.

Marcos was extremely helpful in setting up my first insurance plan. He was responsive and worked quickly with my lender, which made closing on our place all the easier.

Very responsive group. Always willing to get on a call to discuss. Erie rate are usually good and competitive, and they offer a variety of services.

Price and service! When the two go hand in hand, you cannot go wrong! The products were even better than the policies I was paying a lot more for! Great customer service and quick responses to inquiries.

Jon made me feel so comfortable when I was nervous about moving to a different state. He made the process very easy and stress free for me and I am very appreciative!

When I wanted to add a vehicle to my policy it was done over the phone in five minutes and Cascade walked me through the best way to deal with the car I was selling

Proactive review of my policies and always looking out for my insurance needs are so appreciated, thank you Cascade Insurance!

Your customer service continues to be the best along with you and your staff's knowledge of the industry. The process is simple and very effective.

Service is absolute perfection. They have always been there when I needed them most. I would highly recommend them (and I do!) to family and friends.

Whoever I get on the phone does what I ask without fail at a price I can not find lower, for my houses or cars.