Pats Donuts & Kreme

We had these most delicious pizza from here this evening! It was perfect! The donuts are so fresh!! We highly recommend!

Very good & big donuts & filled with cream filling they tasted so good

This place has wonderful doughnuts!

BEST PATS IN LIMA & BEST DONUTS EVER !!!!

Donuts were amazing!

Love it❤

Came by 2 times since the opening and have had issues both times. I have had to correct the person taking my order both times on what I wanted, and have not received the correct order either time. This time, I got a ham and cheese sub, and there was maybe 2 pieces of ham total on the sub, but at least this time they got it right after I had to tell the guy 4 times I wanted a ham and cheese sub, not an Italian. They also forgot my large hot chocolate, but at least my chef salad was good and correct (this time). Save yourself the hassle and take the trip to Elida Road instead of this location.

This Pats location has continually shorted on quantity of product, mis charging me, and lack of training. This crew spent at least a month on Elida RD location getting trained and still can’t figure it out.

Drive the extra 3 miles and go to the Elida Road Location!

I stop at this store quite often after work I’ll grab me and my daughter a doughnut for while I drive her to school but today I dealt with a guy that I’ve never met before he had black hair. This was on March 30, 2024 at 9:36 AM. We ordered through the intercom pulled up to pay, hand him our card, and the cashier asked us what kind of donut holes we asked for. We told him we asked for glazed and powdered at the intercom. He then tells us they don’t have powdered, so I asked if they had chocolate, he says yes and steps away. Instantly comes back and he said “so a dozen glazed donut holes and what else?” Then I said “a dozen chocolate holes” & then he says “oh we only have glazed” , I just laughed about it and said ok. He grabs the donut holes, hands us our card and then says “have a good day”. We were confused so we informed him that we were still waiting on everything else we ordered. He then asks “what did you order?”. Again I was confused so I asked him if he was the one who took our order at the intercom, he said yes, so I just repeated the order. He grabs the completely wrong thing when he comes back, so I said this isn’t right. After this he seemed irritated, he responded in a raised tone and asked us what was wrong. We told him that these weren’t the right donuts. He then grabbed the right ones. He didn’t charge us for the donuts which was nice but after he just shoved the donuts in there without wrapping them first two times and having to repeat my order three times to someone who clearly isn’t listening is very frustrating, especially when their response was very irritable.

Went 2x and both times donuts tasted old. Only the one on cable.