O'Reilly Auto Parts

Service was great. I had to get a new battery and had my 10 month old with me so it was kinda hard to carry a battery. The employee was nice enough to get my old battery and bring the new one out to my car.

Tiffani always looks out she is just awesome as well as the other homies up in that joint I give 10 stars instead of 5

Stopped in today with a few questions about a vehicle I was going to be purchasing. I was helped by Jay and he went BEYOND above and beyond to help me. I don't visit auto parts stores very often but I guarantee you after today I will be bringing all of my business to O'Reilly's. Thanks for hiring great employees.

Quick and easy service. If possible order online and pick up from the store.

Great parts store. The staff always takes care of me. They are knowledgeable and care. The only location and parts house I visit. Well managed store with a great team.

I will be the first to admit that I am not mechanically inclined to the operations of a automobile. Saturday's (16 March 2019) was my second visit to the store, on both of my visits the clerks have been more than just helpful, but actually taking the time to walk through the process of getting a fix for my problem in a cost sense fashion. I cannot express how much I appreciate the time and effort that these guys make, especially a man named Jason, if he isn't one of the store managers then he certainly should be. I'd just like to say that I appreciate all the help and support in an area of my life that I am lost in.

This is my go to spot for all my needs parts wise . JOE and mike and Travis are always a big help and 100% customer service

Orileys West End is the BEST in town. If they don't have it, they will find it! They always take care of me. Its the only parts house I visit. Great place. Great people.

The staff there was very friendly and very helpful they helped me with my parts that I needed

This Oreilly’s is the best, I have gone to the one in Shelby and unfortunately they don’t get one inch of being close to customer satisfaction. I came in here and asked for a Check Engine light and they gave me the information I needed that saved me over $500.00, the other Oreilly in Kings Mountain only referred me to the near car shop telling me that they had no clue what code it read and I needed to get check by a computer and that they couldn’t assist me at all.

Not having the $100.00 on hand to rent a ball joint tool, this store was nice enough to allow me to use theirs at the store after Advanced Auto had just turned me away without the slightest consideration of my plight! And, I bought the part from Advanced!!

The manager even cleared a space off of the lower counter for me to work on! I would not have been able to accomplish the repair otherwise! Truly, above-and-beyond customer service!!

I just wish that I had caught the manager's and associate's names so that I could have gave them a proper shout out! God bless good people, they are in such rare form these days!

Should go without saying, but, they converted me! After a decade of patronage, I will **NEVER** shop at Advance Auto Parts again!!!

Good parts store

Very helpful.

Julian showed exceptional customer service skills and was able to find a solution to our problem when we couldn’t. Will definitely return to this location.

Good knowledgeable staff

Good customer service usually pretty good experienced employees as far as knowing about most all the automotive field areas

Very friendly staff. I believe his name was Roshun. Very energetic and funny. A great experience. I will return

Knowledgeable staff. My go-to store!

I called about a headlight lens they said I would have to come pay for it before they could ship it . It was the next morning before I could get there .they went ahead and had it shipped and it was there when I got there. It saved me from going back .

They were very helpful and friendly... and honestly seemed to know what they were talking about