Transportation Federal Credit Union

We have been shopping around for a Car loan and the other credit unions APR was high. My coworker recommended Transportation. Within 48 hours we were approved, good rate and the cashiers check was delivered to the dealership. Our loan officer Shraddha Vera, was on point! Did this loan with haste, efficiency, great communication and a lot of hard work. We appreciate Shraddha and hope all their employees are this good.

Excellent customer service and care! Shraddha Vera listened closely to my concerns and needs during a difficult time. I'm sincerely grateful to have been serviced by someone compassionate about people. In addition to that, it was quick and painless. Thank you so much!

Great customer service. I have been with Transportation Federal Credit Union for around 10 years and have never had a complaint. They are always so helpful and accommodating. I highly recommend them for your banking.

I have been with TFCU for over 30 years. I recently contacted TCU to increase my credit card. My loan processor Napoleon Rubio was very friendly, professional, helpful, excellent customer service. He was very fast and efficient. The entire process from start to finish was smooth and very efficient. He thoroughly explained things to me, including my options. My sincere thanks to Napoleon!

I have been with TFCU since 1992. This is my second car loan. The services provided by Mr. Bryon Canvas were excellent with nice and professional follow up. He ensured my car delivery was smooth by sending the payment and all the paper work on time without any glitches. I would go back to Bryon and TFCU for another car loan in the future if needed. Thanks.

This was my third car loan with TRANSFCU over the last 17 years. Each experience has been wonderful. Bryon, my recent loan specialist, was phenomenal. He made the experience easy, smooth and quick. He went above and beyond to meet my car payment request, while keeping me on track with the documents that needed to be signed electronically in a timely manner. He also made sure that the dealership received their funds as promised. Although, I may have been able to get a lower rate from another lender, but at what cost mentally and emotionally? I appreciate the friendliness, openness and professionalism Bryon exhibited during the process. Thank you Bryon, for once again making this loan process painless and easy.
I highly recommend TRANSFCU for doing business.

I just want to do a very big shoutout to Napoleon (loan processor). He was so kind, very professional, very friendly, outstanding customer/communication skills, and indeed helpful. He have so much expeirence and guided me the right path with my loan. The entire process from start to finish was great and very efficient. He is the best! I recommend his services to anyone, he will not disappoint. 10 star rating!!! :) Thanks TFCU for having a great employee like Napoleon.

I've been with TransFCU for over 30 years and I have always received great customer service. Sometimes, however, you speak to that one person that just goes above and beyond and understands exactly how to help. That person for me was Napoleon Rubio. He listened intently as I explained my circumstance and assured me that he could help. In less than 24 hours he got me the answer I was looking for...Approved!!! Thank you Napoleon for a great experience!

I have been banking with TFCU for over a year now and I have had nothing but great customer service. I recently looked into a loan and Bryon Canas assisted me. His customer service was amazing! He was very helpful, meticulous, responsive, and patient with all of my many questions. I highly recommend him to help you with a loan!

I've been with TransFCU for over 12yrs. I've purchased and paid off a car previously, and I wasn't looking forward to having to go through this again. But because of a total loss situation, here we were. However, this go around, I had the pleasure of working with Napoleon for my car loan. He made the car buying process so seamless and a very pleasant one. I was in constant contact with him because he started to be that sensible voice helping me make rational decisions and expressing to me when a deal didn't sound reasonable etc. He was very informative in answering my many questions, helpful when assisting me with running "the numbers." And very kind the entire time. Thanks Napoleon!!!

Also, the TrueCar service with TransFCU was very useful!

TransFCU has been my Credit Union for several years. But I wanted to take a moment to share my recent experience with Representative Napolean Rubio. He was very professional, extremely responsive and kept me informed throughout the process of my services being managed. Signed, Satisfied Consumer!!!

My sincere thanks to Alexandra!!! The loan process was seamless. Alex made sure I understood the entire process, timing and steps if any I needed to secure the loan. Less than a few hours, yessss loan was approved. My goodness it is a good feeling to know you have someone like Alex, professional, knowledgeable, and kind in your corner. When its time for a loan again
I hope to have Alex my loan officer..kindness and expertise goes a long way
Thank you again! Cheers

I am pleased to write this review for the Transportation Federal Credit Union which helped me purchase a new car.  I applied for the loan and within 24 hours I was approved.  In searching for a new car, I needed some additional funds and the Transportation Federal Credit Union approved me for the additional funds.  Alexandra Matei my Loan Specialist, was very professional and provided me with timely updates throughout the process.  I highly recommend the   Transportation Federal Credit Union for your banking and loan needs.

I have had 2 auto loans with Transportation FCU, and both have been fantastic experiences. Not only do they have SIGNIFICANTLY better auto loan rates than any banks around, but they set themselves apart by catering to their members' needs and explaining banking packages that help lower the rate.
For the most recent loan, I had the pleasure of working with Alexandra Matei who is a Loan Officer for TFCU. To say that she was outstanding with her service, promptness, and desire to help would be an understatement. I look forward to many more years and transactions with Transportation FCU.

Applied for a Vehicle loan on a Monday online - within an hour a gentle man named Napoleon Rubio from TFCU contacted me and helped me thru the whole process with great attention and care. Mr. Napolean provided outstanding customer experience. He went above and beyond in securing the best APR rate for me and explained the options. He responded to my emails right away and enrolled me back into the account. I shopped around with few others but NO ONE can match the rate from TFCU and the BEST customer service from Mr. Napoleon. I highly recommend if anyone is looking for auto loan - ASK for Mr. Rubio for 5 STAR service. Thanks again Mr. Rubio!!!

I have used TFCU for auto loan financing for many years now. My most recent experience was completed this week. Alexandra M. could not have been any more helpful in guiding the process along and keeping me informed along the way, than she was! She asked me questions about things I had not thought of and really had my best interests in mind. In my opinion, Alexandra went above and beyond what I would have expected. I highly recommend using TFCU for your financing needs. The staff are knowledgeable, and experienced. You won't go wrong!

Thanks TFCU, and Alexndra!

I've been a member of the Transportation Credit Union for 6 years and I love being a member here. The representatives are always ready to assist and happy to do so. The loan process was so simple working with Jennifer Barkas. She was very knowledgeable of the process and made it stress-free for me.

Bryon Canas provided outstanding services and helped me getting my home equity loan on time and it was simple process.

Thank you so much for your help!!

I had an excellent experience with TFCU throughout the Home Loan process. They were helpful, courteous and responsive to my needs.

My experience with TFCU was excellent - 5 stars all the way! The customer service that I received from Sylvia and Jennifer was exceptional. My inquiry was addressed promptly. The entire process from start to finish was smooth and very efficient. Jennifer was very pleasant, responsive and informative throughout the entire process.