Starbucks

Huge kudos to Sam, who helped my family out with some cleaning supplies when we had a carsick kiddo. While we didn't intend on making this pit stop, we were grateful for her kindness. Ended up grabbing a couple drinks on the way out, and they were made quickly.

Love this place. The food is great. The music is wonderful. The play Jazz, that's EZ listing .
You can have a conversation with your friends or mate. Romantic.
Has a variety of drinks.

Great place to get a buzz I had a nitro brew took me all day energy boost and staff was wonderful and fast would highly recommend pinole Starbucks much more organized than other Starbucks

Pleasant experience no wait, clean store.

Allllll the Baristas are very knowledgeable, helpful, kind, stylish as ever and down to earth! The place is a great size with lots of indoor seating as well as outdoor seating! It's very clean and they have a nice orderly system for the mobile order pickup as well as a drive thru! An excellent location to say the least, this is a great example of what a Starbuck experience should always be. Keep up the great work guys, we appreciate all you RockStars!!!!

Love the customer service!

Besides my drink being absolutely delicious I so appreciate the staff holding up the mask protocol. I witnessed a very rude customer refuse to put a mask on and curse out the staff. The staff kept their cool and even refunded the guy before he left. Thank you for keeping it classy and keeping everyone safe :)

It took me almost 2 months to write this because I was torn between The positive things I wanted to say about the Starbucks manager vs., the sad observation I made about our “community“ that day. five stars for the compassionate manager working the afternoon of November 12, 2021 for being thoughtful and conscientious even though she didn’t know what was going on with me. See, I literally stumbled into Starbucks barely able to walk and bought myself an orange juice just before almost passing out at a table across the room. The young lady who took my order looked completely unfazed but she must’ve either call the manager over or the manager noticed and called 911. I was having a very bad physical reaction to having too much blood drawn at Kaiser, literally across the parking lot. Technically I was going into a prolonged fainting spell. That is scary if it is ever happened to you. A low blood pressure crash can potentially lead to a heart attack which is what it felt like on that day.. I have hypotension (extra low blood pressure ) but for some reason my doctor thought it was OK to let the phlebotomist draw 6 vials of blood (not related to Covid btw). I’m 108lb.

Long story short I sat in my car a few minutes after the blood draw, felt OK but decided Drive over to Starbucks for something sweet before heading toward the freeway on ramp, then the world began to spin.

Although I did have a mask on I can only imagine what The manager of Starbucks must have thought Considering Covid, so I am extra thankful that she came over! I Stress this part because of what happened before I walked through the door. Id staggered out of my car because I didn’t want to pass out alone and I knew I needed something sweet to drink. As I made my way across the parking lot my knees started to buckle and cannot make it to the front door, so I got myself on to a chair at an outdoor table to catch myself from falling. literally right next to a group of people, must’ve been at least 10, talking laughing having drinks. There was no way to miss me I was breathing heavily, bent over, head on the table nearly collapsed. I was dizzy, nauseous, flashing hot and cold and For whatever reason I couldn’t speak, I couldn’t breathe right and my chest hurt. Not a single person in that group came over to see if I was OK or even call over from a distance to ask if I was OK. It was scary and I felt so totally alone and helpless. I clearly was so not OK. I knew I needed some thing to drink immediately some thing with sugar so I lunged for the door, bent over, knees weak and nearly tripping and go inside. I reached for the first thing I saw which was an orange juice on the refrigerated wall section. I just chugged it before laying my debit card on the counter. The girl at the counter rang me up without batting an eye (how do you do that????). Maybe she thought I was drunk?

Longer story short, 911 dispatcher asked the manager to stay with me which she did. It calmed me down which helped my chest to stop hurting and my head to stop swimming. Paramedics came, I was OK, it was embarrassing but that group of people were still there - gawking now. Even if I may have looked like I was intoxicated, no one was curious enough to say “hey are you all right?”. After the paramedics determined I was OK and left. I sat there waiting for my husband at same outdoor table as before, near that same group as before. None of them said anything to me even after watching me get rolled into an ambulance. So If you were at Starbucks 1315 Pinole valley rd., with a large group of “ respectable looking “ people sitting outside at approximately 2 p.m. in the afternoon on November 12, 2021, you’re all real pieces of work.

The chai pumpkin latte with coconut is bomb

This is a drive thru which is awesome when the baby has fallen asleep in the car. I also pay with my app on my phone and load money fast and easy with the cashier. They will make your coffee for you with sugar and cream if you ask.

Great, friendly service. I like the modern items such as the big order display board at the drive thru. They seem to always make the coffees just right - I never need to add extra sugar or anything.

Probably the best Starbucks service I've gotten within a 10-mile radius! The baristas are just on top of it and makes your drinks really quick, either drive-thru or walk in! The location's ambiance is really chill too!

Shout out to and 5 gold stars for Sean for the excellent customer service, today 4/29/23! 😊

The staff here are so great!! They always make my coffee PERFECT!

Excellent customer service! Pay special attention to preparing your beverage correctly!
I go there frequently! The manager must be special the crews do a great job!

Brett show really warm customer service it's so nice to experience great service! These day's it's not common and his team of employees knocked out 11 coffee items in a short period of time!!! Thanks Nikki !!!

The people there are always very nice. I have went when the outside temp was 109 and they always keep it ice cold inside. Also my favorite drink is the Freddo but the cashier told me they were out of nitro for the tap Soo just got a regular cold brew but then one of the workers went to the back to find a nitro tank, turns out they had another one and she hooked it up and I got a ventilator freddo (which they don't normally make) great experience, great service. Better than the Peet's I normally go to.

Clean modern Starbucks with all of the usual favorites. Drive through available.

I never have any complaints when it comes to Starbucks! This particular location was pleasant and clean and I loved that they had friendly workers.

Nice and spacious place! Plenty of parking spot and Mobile pickup. No drive through though. Nice highway detour with many shops around it.