United States Postal Service

Natalie was the most competent multitasker. She not only worked on one repeat customer, but was able to help others as well. It was a very positive experience.

On Friday, January 12, 2024, Gaurab— the employee who waited on us at the Peabody Postoffice– could not have been more helpful. I had 11 family calendars to mail to kids and grandkids scattered throughout the country He carefully checked each address and found important corrections, never losing patience or his smile during this time-consuming process.

Quick visit, small line and they’re clearly short staffed, even so the women working there were polite and straight to the point

Located in a safe, well lit area, I love this PO! It's never excessively busy and there’s plenty of parking. Employees and customers are generally very friendly and courteous. As with most places in MA, you’re welcome to bring fido along to check the mail.

They’re always helpful. The lines are only long when they are helping people who didn’t know how to ship something or how much shipping costs. For the area, this USPS and Salem’s USPS have been my favorite ones to use. I ship all the time. Thank you to all of the employees who work so hard. I will say I’ve been to 2 other smaller facilities in area towns that employees weren’t at their posts and one was rude, but never at this USPS. I drive a few towns over to get the quality service here.

Based on years of using many different post offices, this is one of the best. Easy to get to. Big parking lot. A mailbox drop you can drive by without getting out. Spacious interior so even with a long line it doesn't block the other services. Friendly, knowledgeable staff. Typically a good selection of regular first-class stamps.

Brian helped me out this morning and was very helpful despite me asking silly questions. When I finally came in Natalie was a SUPER STAR and very patient with my questions and guiding me when I was doing the forms wrong. There was a line going out the door and i was kot expecting such nice service. Pleasently surprised!!

For a Peabody government office, they’re actually great in there. Usually it’s a pretty quick wait, and whenever it’s long, they usually have 3 people working the desk, rather than one person dealing with everyone. I went in today, and the clerk helped me deliver two packages, although the address was unclear for one, so he tried to troubleshoot it, and ended up advising I double check the address to make sure I had it right. Good stuff.

Shout out to the peabody post office! You guys got a 2 day delivery package to California from Massachusetts during Christmas! Amazing! My mom's package arrived on Christmas Eve right on time. Nice work.

Because I have quick access
honesty and reliability on their part. Can't complain, always nice no matter how busy.

I asked An Important question With my Mail Delivery,&THEY Didn't have Answer;They Called Supervisor to Resolve,instead of giving an answer tht.wasn't Professional"

It was very clean and it was not a long wait and the man that helped me was very helpful and useful

Efficiency and manners go a long way.
Commander

Staffs are all helpful, and they take time to explain things to me on every occasion I have to visit ...I prefer to go there

Huge post office
Very large
Passports
Large selection of shipping options
Gift cards
Automatic system

The best usps ever. They have a great customer service.

Efficient. The staff there know their job well!

Busy but great service!

Good staff they are so nice