Pointe West Management

In my 2 years of stay, they were always responsive to my maintenance requests.

I am in the process of my transferring my lease now. There was a confusion at first, but they corrected it in 1 hour and sent me the correct version of the new lease agreement. I believe they are still the best property management company in the area.

Tyler was very kind and helpful in scheduling several tours for my roommates and I to make sure that we knew what all of our options were. The tours were all great and Tyler was very transparent about all of the details involved with leasing with Pointe West!

Great experience touring with Alex, very friendly and answered all my questions. Maintenance people are also very quick to respond. Also have some properties on the lower end which is great.

Point west has been very helpful in trying to find somewhere for me to live with mostly everything leased. They have given me options and allowed me to tour the apartments.

Alexander Holland was so kind and He was nice person to be with. It was amazing experience for me to take a tour via Point West.

Great property management company!! I was overwhelmed about signing my first lease for an apartment, but Deborah made the process seamless and simple. Pointe West goes the extra mile with communication, and does everything they can to ensure your well-being as a renter. The space had been recently refurbished (a HUGE plus!) and was extremely clean upon move-in. There was a slight problem with my overhead lights, but the maintenance person, Kent, was there within a couple days and quickly solved the issue. Would highly recommend!

My experience with Pointe West Management has been very positive. Everyone that I've interacted with, whether it's in person, by phone, or by email has been professional, knowledgeable, and able to answer my questions and provide the information I'm seeking. Five stars!

Alex is a great tour guide. He has helped so much in the process.

I just recently went through the process of signing a lease with Pointe West and the experience was great! All of the staff I interacted with were polite, knowledgeable, and efficient. They moved the process forward quickly but did not pressure me or my roommates. In every interaction I felt respected and they took ample time to address our questions and concerns. The whole thing was very low hassle, straightforward, and professional.

When we moved to Blacksburg, we worked closely with one of the leasing agents, Deb, on finding a home to rent. Our turnaround time was rather quick, and Deb was incredibly helpful at getting us into our rental within just a week of visiting the unit. Any question we had, she was there to assist, and she went above and beyond in making sure move-in went smoothly. She was an absolute pleasure to work with.

We haven't been here long, but everyone else we've interacted with at Pointe West has been great as well. The maintenance guys, Jeff and Tim, are super helpful and speedy when it comes to requests. Overall, great experience with this company.

After self-managing a rental property for several years, I turned it over to Pointe West. In a short time, I was wishing I'd done it much sooner! They are an exceptional company, with a goal of creating a positive rental experience for both owners and tenants, in an efficient and professional manner. We recently turned over a second rental property to Pointe West. We live out of state, and we have absolutely no concerns about their management. They have handled difficult repair situations for one property, helped us to prepare our second property for tenancy, and have found appropriate tenants for both properties quickly. I highly recommend Pointe West to both owners and prospective tenants.

Very nice home(30 Siena Dr) in a quiet neighborhood. Dealing with PointeWest was easy, but there were no issues causing us to contact them.

Very pleasant experience.

Could not ask for a better property management company for both the property owner and renter. The Pointe West team has helped out my roommates and I in a pinch more than once.. actual life savers! They are always timely and responsive. Coming from a background experience of utilizing other management companies for personal rentals, I have been very impressed with the productiveness and professionalism of this group. If you get the opportunity to work with these kind people I suggest moving your business to them!

Overall great experience, but you'll need to follow up on maintenance issues to make sure they're solved and not just patched.

Rented from them for 2 years, rents never jumped more $10/person/month in a given year, online portal works well, and Chaz was always a quick email or phone call away to answer any questions.

I would definitely rent from PWM again, especially considering how lousy some other companies in Blacksburg are.

I had an excellent experience working with Pointe West Management for my rental property. This was the first time I had ever rented out a property and was apprehensive about it at first. The wonderful staff at Pointe West made renting my property seamless and stress free. They were communicative and professional in every way. I highly recommend this business to manage your rental.

Tyler did amazing with our tour, thank you Tyler!

My Son had worked with Deborah Meredith to find a townhouse in Christiansburg. He had such a good experience, I enlisted Deb to find me a townhouse to lease when moving from Minneapolis to Christiansburg in June 2020. She worked with my daughter on showing her 3 properties for rent which were all great places. She listened to what I needed and I was able to secure a townhouse before I moved. She was timely and attentive to signing everything long distance. I have been very happy with the whole Pointe West Management team. They have been very timely on maintenance requests and I really love my townhouse at Huff Heritage.

I am building a house and enlisted Deb to help me find a Sublette. Again she was professional and very helpful with finding someone to take over my lease.

I would highly recommend Deb and the whole Pointe West team who certainly made my housing journey less stressful.

Pointe West provides timely, personable service. They'll take care of you. Plus, they love dogs! 5 stars and more

Working with Deb was a breeze. She was the most informative and helpful leasing agent I've spoken to since moving to the area. I felt that she was extremely accommodating and helped us find a place that was exactly what we were looking for. The leasing process itself was easy and time efficient, and communication was great. I cannot say enough good things and overall my interactions thus far with the company as a whole have been very pleasant.

I had a great experience when Corey Smyth from Pointe West Management came into my apartment for a maintenance request. He was timely and very courteous of my household. He fixed my issue and even gave me some insight when I asked him some questions on maintenance. Great management and staff!