MAC Cosmetics

Such a wonderful experience! I normally get anxious in places like Sephora or Ulta but the staff here are wonderful. Super friendly and welcoming as well as extremely helpful. The sales rep that helped me was an absolute doll and they really took the time to help me find what I was looking for. I’ve never shopped at Mac before and was pleasantly surprised at how wonderful the experience was. Will definitely shop at this location again!

Walked in after getting completely ignored at Sephora and I was greeted immediately and helped extremely well. Heather made my entire day and helped me from feeling invisible. Thank you so much, for not ignoring me.

They have the best foundation for your face at Mac studio i love their light weight formula. It goes on smooth and blends with your skin wonderfully. I love them so much. Its so worth the money!

Update: They have the best foundation brushes ! It’s so worth it. I love their new concealer! Here a picture of all the makeup I bought from them! They are the best. My face never breaks out using their makeup.

I absolutely love my MAC cosmetics. I have to drive about 1.5 hours to get to the nearest MAC store, and it is worth the trip every time! The associates are friendly and helpful.

I was in the Beachwood store this past Saturday. The customer service I received was exceptional. My make up consultant/stylist was named Gary. He was the new Regional Manager. And was helping out because the store was so busy. He was patient, very knowledgeable and professional. His recommendations were spot on. I will be going back to purchase some things he recommended. He was just visiting the store but everyone I saw working on faces seemed to be customer service friendly, knowledgeable and professional. Loved this store! Nothing like good old fashion customer service. It seems to be a dying art.

I was in need for some new lip glosses and lip sticks, Bria helped me find me perfect nude color! She was awesome with listening to my needs and helping me try on colors. I was a bit apprehensive about trying lipsticks because I am a lip gloss lover but she really made me a believer. Will have to stop by to visit on my next trip to Cleveland.

Heather (location Beachwood mall] is thee absolute best!! Made my face look amazing!! Was very down to earth. Professional. And friendly!!

The staff is very welcoming and knowledgeable about the variety of skin care and makeup products that are available for purchase for all types of skin and skin color. There are makeup artists that will demonstrate or make you up. Sometimes an apppintment can cut down on your wait for this service!

I love MAC and I love Lindsey! She did my make up for my September 20th wedding and it came out great especially for the pictures! She's the nicest, friendliest girl I've met in a long time, super fun and sweet and made the stressful morning of my wedding way less stressful. Products and employees are way better than Sephora so skip the walking on eggshells at sephora and go to MAC. Thank you babe in all that you've done for me, you rock!💗

I made an appointment for my 50th birthday party and I am not one who wears make up. Lindsey asked me how did I want to look and I must say thank you for the makeover that made beautiful, not to dramatic, flawless and most of I am "Fifty and Fabulous".

Much better than the one in Buffalo, NY (at the Walden Galleria mall inside Macy’s)!!!! Excellent customer & product service. I simply loved my overall experience there!

Amazing 😍

They are very accommodating and willing to help and show you anyting. And they let you take home samples to make sure you like it

Great service! I purchased a gift card and the package was beautiful. Great job M A C!

I enjoyed my visit when I went. And my makeup artist answered every question and explain what he was doing step by step🥰

Staff was super helpful and friendly and even after spending a bunch of time helping me didn't pressure me to buy anything or anything like that. Would recccomend.

The shop is very small, yet their customer service is really great!!!

THE PRICES WERE SUPER INFLATED, BUT THE STAFF WAS SO NICE AND HELPFUL

The MAC staff at this store was exceptional. Thanks for allowing me to charge my phone🙂

Always a great experience here, whether the traffic is crazy or i'm the only shopper!