Kent Jewelers

I really should have my husband write this review because he spent so much time working with Michelle to get me the engagement ring I wanted. Michelle was so patient, kind and genuine. Anytime we went in, it never felt like she was just trying to make a sale. She genuinely wanted to help us find the perfect piece of jewelry…and she did just that! We bought my engagement ring and both of our wedding bands from Kent’s and I can’t recommend them enough. Take the stress out of making this gigantic purchase and go see Michelle! She’s simply the best!

My husband and I decided to get married on NYE spontaneously and I realized I needed a wedding band. I have a pear shaped engagement ring and Michelle was able to help me find one that was exactly what I was looking for. I went in to see her on the 12/29 and had a ring on the 30th. I had a vision of what I wanted and she overnighted 4 different options for me so I could have one for the day of my wedding. She was so helpful and I can’t put into words how grateful I am for her being so quick and knowledgeable. I would recommend Kent Jewelers (and Michelle) over and over again without hesitation. I was happy with the price and customer service I was provided.

Amazing service and product. Michelle was kind and patient while helping me to design the perfect engagement ring. Definitely recommend.

Kent jewelers is an outstanding jewelry store. Their customer service is amazing, Michelle does an excellent job of making sure you are completely taken care of. There’s no pressure to buy a more expensive option at all and the options are great. I wanted to be able to give input on a custom design for an engagement ring and I was easily able to. Michelle found me a great priced ring and I was very happy with the whole process.

Michelle, the assistant store manager, was amazing! So kind, knowledgeable and top notch customer service. The store is really nice and smelled great. I felt comforted immediately. She followed up with me in a timely manner on a quote. I was given a proper receipt with an image of my exact ring, which I loved. I went to have my ring resized and it it came back 100 times better than before. It doesn’t even look like the same ring! They clean and buff/ polish for no additional charge! Also, I had been quoted by several Jewelers for a resize and their price was the most reasonable with a good turn around. This small business, is worth yours. 10/10 I would go again and refer to all my friends.

I haven't even received my jewelry back that is being worked on yet, but I came here to review anyways because Michelle provides some of the best service I have seen in this area since moving here last year. Walking into a jewelry store can be pretty intimidating and I have had many hard, awkward sales pitches thrown my way in the big-box shops. Michelle makes being in the store very comfortable and applies no pressure at all. She's the type of person that makes shopping local great.

Had a great experience here. You will probably pay slightly more than a place like Zales or Kay, but it’s totally worth it. Their customer service and communication is outstanding, and they have the best selection by far. And if they don’t have exactly what you’re looking for, they will likely be able to get it for you.

We bought both our wedding bands and engagement ring here. 10/10, would recommend.

Kent helped me pick out an engagement ring that was just what I was looking for, got me a good deal on the stone, and Marla and Michelle were extremely nice and helpful to boot! Oh, and by the way, she said YES! And she loves her ring: very unique and perfect for her personality.

I shopped around MANY different places in Blacksburg, VA for an engagement ring for my fiancé. Needless to say, Kent Jewelers was absolutley incredible and by far the best. From the moment I stepped through the doors I felt like they actually cared about finding the perfect ring for my special lady. I worked with the owner and both store associates, and I seriously cannot recommend them more. Yesterday my fiancé and I went back to Kent Jewelers for our wedding bands, and they remembered me! They took the time to look at photos of our engagement and asked about our wedding plans. Throughout this whole process it has been so clear that Kent Jewelers takes pride in their work and truly cares about their clients.

Whether I'm buying something for myself, getting a gift or just window shopping, I love stopping in here. The staff is always very friendly, helpful and knowledgeable. This is the only place in Blacksburg that sells Pandora charms, so it's nice the store has such a large selection that stays stocked. Great customer service!

Needed to get a few watchs resized. They were super helpful, did not charge a lot and were really quick too! I did not purchase any jewelery but, would definitely recommend for the service..

Friendly, quick, and honest pricing. Will undoubtedly be coming back for any watch repairs and help! Thanks you.

Michelle helped immensely by answering all my questions about watch repair. I definitely recommend using this jeweler in Blacksburg!

The people at Kent are amazingly helpful! Very friendly and good helping you pick what you like!

Love this place. Helped me through my whole engagement ring selection process!

This is the best place in the New River Valley to get unique or custom jewelry.

They are very kind and friendly.

Fantastic place. Extremely helpful

Very helpful and professional