Dunkin'

I got 9ff of I-90 on a cold rainy night to buy coffee. I barely made it to this store before they closed on a Sunday night, but the coffee was fresh and hot and very tasty, staff was sweet like Sunday morning, tho they were ready to close. I am eternally grateful to have gotten this big giant cup of Love! Will eat here again for sure

The service is good, all orders were done correctly, but it's was busy and that takes time, good job staff if you reading this. The food was delicious, I was hungry, and it's was good. I didn't get any coffee so I came speak on that. 5/5

I Dunkin Daily and it doesn't dissapoint.. service fast and friendly.. altho they need to step up their merch game as starbuck cups 🥤 are sooooo Cute
cuz yeh I will go to the competition if necessary even tho they forget my whipcream on occasion... ???
which ftr is something Dunkin NEVER does no matter how BUSY they get!! Kudos!

Excellent customer service experience with an upbeat and enthusiastic server by the name of Tim. The other staff were equally active in completing the order and were very pleasant and they were quite witty. Got our order quickly and we were informed of a two for $5 special which ended up being a savings. Got my regular 3 pounds of coffee for $19.99 which by far is the best deal going anywhere for ground flavored coffee. Not to mention that it is my favorite coffee! The owner of the franchise has much to be proud of with this store. It is always clean and neat and extremely easy to get in and out because of the traffic lights and turning lanes on both entrances of the strip mall. America and I definitely runs on Dunkin!

I’ve been here many times and the service is quick and the quality is good.

Side note, I’ve tried calling this location. Is there a manager I could speak with?

The three girls working were so sweet and kind, and so accommodating with our large order, wish them nothing but the best

Coffee and bagel done as ordered and drive throu attendant cheerful and polite.

It was a good experience. The employee's where nice, the service was quick. The doughnuts tasted great and the coffee was exactly how we ordered it. They have Christmas holiday themed cups at this time.

I luv going here. They always have my drink and make it just the way I like it. Even tho it's not on there menu. Anthony is a very very nice gentleman that works here. Always glad to help you and make your drink like you want it so you are happy. That's customer service right there. Thank you very much. I love my frozen or iced pumpkin chia latte. It's my favorite 😍😍💞

Stopped by on a road trip. Got coffee for the road and it also had a really clean bathroom.

Love this place, great coffee, good sandwiches, great staff.

First and last time here because we stopped on our road trip, but the employee morale here seemed great and they all seemed to be friends working together. Made such nice conversation with us. There was a shorter, blonde girl who took our order and she was SO kind, especially taking my moms extremely confusing order :) and the man making drinks was a perfectionist being super sure to make sure our coffee was exactly how we liked it. Great people

This Dunkin is above what I have experienced at other Dunkin Donuts. Staff is fast moving, always have a line of cars in the drive thru and if you walk in, still walk out on short order. I get my medium cold brew ( no ice, one cream) typically within a couple of minutes even with a whole screen of orders from the drive thru. Some staff even know my order before I say anything.

Absolutely most delicious Dunkin Donuts meal ever. Also right next to Utica Marsh Park and Canalway.

Donuts and sandwich were very delicious!!

Best Dunkin’ in the area, if I could I would drive out of my way to go here every day. They have never messed up an order and coffee and food is always fresh. Conveniently located about a 1/4 mile from the thruway ramp and best designed drive thru in the area.

Love this location and the customer service is out of this world Courtney runs a great crew. Thank you all for your quick and wonderful service. It is the highlight of my day every morning. Keep up the great work!😁😁😁👍👍

We ordered egg on croissant sandwiches with hot cocoa and coffee. As we ate in our car we enjoyed spring's lovely arrival. Our meal was delicious. When dining here please note that Utica's marshland park along the Erie canal is very close by.

I think the best Dunkin’ place ever: staff super friendly, restaurant clean (that’s a rarity), food and drink good as usual, disinfectant wipes for customers, parking lot, unfortunately it is 4 hours and half far from my house. Good job

I love dunkin so much! My grandmother gets it every day! This one is her go-to spot. For her special order cause she can't have sugar. If you go, ask for Bernice. She's my grandmas, and mines favorite!! 😉😉💛💛🤗🤗😂😂