T-Mobile

Amazing service by Daphne, she was very helpful with our needs getting a new phone and most important she was very nice. Erick was super friendly and answered all of our questions and we had like 100 so he was very nice about it

I don't ever do these, but considering their lower undeserved score I feel obligated to try and balance it out a bit with my 5 stars. I was helped by the associate named Steve today and he was absolutely wonderful. He was very knowledgeable and friendly and made my service transfer from another carrier a blast. He even found me a special discount. Additionally, he even got my transfer PIN from the other carrier after I kept getting the run around attempting to get it myself. He called them up himself and gave their aggressiveness right back to them, finally getting through and getting that ID. This was wonderful since I am absolutely awful at arguing and holding my ground. He helped me every step of the way, while simultaneously helping the various other customers in the store so no one would feel left out. Even after they had closed he stayed by, in no rush, to make sure my questions were answered and I was getting the help I needed. He was even taking careful time to ensure there were no bubbles in my watch screen protector.

Props to the other employees there who did not try to push me or him out, even though we were well past closing time. Special mention to Ana as well who was there at the beginning to help with some other things even though her shift was ending, diligently trying to get the screen protector on my phone.

Thank you very much T-Mobile team at Padanaram for such a wonderful experience!

Fantastic experience at this T-Mobile as opposed to last week at the T-Mobile on federal road.
The two members of staff were incredibly helpful. They were polite, professional, knowledgeable and listened. Not once did they tell us what they thought we needed, as opposed to last week.
Mark and Daniel need pay rises and promotions for how good they were if T-Mobile read this, this is how all your staff should be.

My husband and I went to this store on Saturday April 29, 2023 after trying to utilize the phone tech in order to switch over our cellular service from one company to TMobile. We walked in and handed Orlando (amazing employee) a disaster! I had cell phones half set up. Missing sim cards and an Ipad that couldnt be configured. Orlando was patient, kind and knowledgeable! He fixed ALL of our issues and with a smile on his face! He showed us services we were unaware of and taught us how to utilize their app. Kevin (the manager) was also friendly and helpful. I can't recommend this store and Orlando enough! :)

Thanks Isaac for all the help that you gave me. He sat down with me and I want to credit him for all his hard-word and information with the phone and the internet!

Great staff!! Very knowledgeable. Even though it used to be a sprint location and T-Mobile staff took over, they know everything and are all ready to help.

I’m so pleased. Great team & service . If I could give more than five stars I’ll give them 100 . Thank you so much for all your help.

I had an amazing experience here. The staff was extremely helpful, welcoming, and efficient. Definitely coming back to this location again.

Excellent service from store staff and management. Vinet went above and beyond to help me out with my issue... If you guys read this, thanks a lot!!!

I came in with a issue with my phone and the kind gentlemen Robert was able to help me and i will come back here to see Robert for any help

Good service.

A big thank you to Brian (I think, sorry if it's not)

Great place to get a phone Very helpful

Great Sprint Store!

Christopher was very professional

Love this place!

Wonderful staff