United States Postal Service

Very nice black young lady helped me to get my passport renewal sent off, she was a great help. Went on a Tuesday morning right after the 8:30 opening time and there were very few people there and I got excellent service. Thank the Lord for good public servants. Romans 13:1

Mailed a package reasonably priced quick service

I am not sure if this is the correct location (it is one of two closest to where I am currently staying), but I ABSOLUTELY HAVE TO leave a 5-Star review for mail carrier Katrina, who delivered to Pine Point Villas today (10/5/19).
I ask that this review be given to her Supervisor, and I hope that this review is added to her employment records. This being said, Katrina went utterly ABOVE and BEYOND for me, a complete stranger, who she had never even met before today.
I am temporarily staying here in Pine Point Villas. I am disabled and need medication to function. My medication was sent to me from NJ on Monday and was supposed to arrive this past Thursday and did not. By the time this morning came around, I had become very ill because I had run out of this medication, which I have been taking for four years. I have been tracking the package since Thursday and as of 9:01AM, the USPS website said that my package would arrive today.
Katrina came with our mail at around 3:30PM, and my medication was not in with our mail. I asked my Son to run outside and try catch up to her because I cannot move quickly enough. (It is Saturday and I knew that if we didn’t catch up to her, that the post office would be closed until Monday and without my medication, I would be in the hospital by this evening.)
When I was able to catch up to them, I explained the situation to Katrina. She called the office and her supervisor wasn’t able to confirm exactly which mail carrier had my package.
Katrina could see that I was getting upset and that I was in a lot of pain and she told me not to worry. She said that she would go back to the office and find my package herself. She said that she would find it and deliver it to me even, if she was done with work for the day!
Not even 20-25 minutes later, Katrina was back at my door with the package containing my medication!
I asked her how I could show my gratitude to her and she said that just the fact that she was able to help me get my medication was enough for her. I know that Katrina went WAY over and above and even BEYOND what her position entails. I have actually never met any mail carrier that would take the time to do what she did.
I am so grateful and all I want is for her to get the recognition that she deserves.
She was my ANGEL today. She saved me. And I will be forever grateful.
Thank you Katrina, from the bottom of my heart. You are one of a kind and I just hope that you know the magnitude of what you did for me today and just how grateful I am.
Patrina DeBiase
Boynton Beach, Florida
October 5, 2019

Ashley was real sweet and pleasant. She assisted me with renting a P.O. Box, spoke very calm and was really informative about the products and services. She provided excellent customer service.

I'm a vintage home decor dealer on line and this is ONLY post office I will ship from . They are reliable, friendly and my packages get delivered safely and on time. Thank you for being such a great place to help me satisfy my customers, and keep me happy too!

I've been coming to this location for 2 years almost 3 times per week. Everyone from the managers to the front desk staff have been extremely accommodating, super helpful, and professional. They have gone out of their way on numerous occasions to help me.

I just had a great experience at this place. Both of the ladies that helped me were super attentive. Sadly, I cannot remember their names. But my receipt says clerk 12. Thank you!

Great service. And always short lines

We had great service shipping some packages back home today - Ree was very helpful, accommodating, and polite. Great experience!

came in right before closing and everyone was helpful to get our package out in time!

They are very helpful; they move quickly and answer questions correctly.

Very smooth

Have always had good experiences at this post office. Good peeps.

You just have to go there at the right time 😉. Never on a lunch break.

TOMMY smiled from beginning to end and was super helpful. What an amazing spirit!

These are the nicest post office workers I have ever seen. Ever.

great service

I don't like USPS just like others, but this time Ms. Sheryl did a really awesome job to recovery my package which contains my personal passport. I don't know why USPS keeps on routing my GA package with clear shipping label to GA to somewhere in FL I never heard before. Ms. Sheryl fixed it twice and eventually I didn't lost my passport.

4 stars for delivering 95% correctly, and 5% of the time they lose, misplace into other mail boxes and the most annoying when I have to chase down mail which needs signature the mail man/woman hardly ever leave notice at my door and/or in a mail box.....You better check your tracking or they will ship back to sender cause nobody bothers to redeliver in this zipcode

Busy, but they move pretty fast