Optical Outlets

From the first phone call to the office to the end of our visit, Optical Outlets delivered professional care that was unparalleled. Every employee streamlined the process, so that the exam was quick and even enjoyable. Today’s experience was a pleasant surprise in the health care industry.

I am really happy with my experience here. I received my glasses in less time than they shared. I think the manager took care of me. I will definitely be back.

LGBTQ FRIENDLY establishment!
I'm a transgender female. This place is spectacular.....friendly and professional. Sometimes the wait might be a bit...but I think it's because of the time and care that they take with each customer. They are always so friendly and respectful of me as an individual that I have continued to use them year after year.
I would highly recommend this place to my community. There may be a wait but but for me it's worth it worth!

My wife and I bought glasses at this outlet and Angelica took care of us. We can’t say enough about this young woman as far as her professionalism and her friendly attitude. It was our pleasure to be taken care of by this employee and it should be known that she is a definite asset to your company. Jim & Tomoko Peacock

Had an awesome experience. Doctor an staff are great, professional and very pleasant to work with. Seeing great again! Thanks Keylee! You helped my wife and I find great glasses.

I needed my new glasses adjusted. And here the staff is warm very friendly and had my glasses adjusted in less than 19 minutes. She even took the time to double check to make sure it's a good fit.
I'm so very impressed with everyone here.
This is my new eyeglass place!

Thank you!!

I have dealt with Justin on different occasions. He is very knowledgeable at his job and a great asset to the company very caring at his job. 100% .I will recommend him to others.
Judy Diceglie

Essie is wonderful. She helped me select flattering frames and adjusted my old glasses so they no longer slip down my nose. There was no pressure. In the past I had gone to a different location of Optical Outlets and the buying experience was not pleasant. I saw the reviews on the Lake Wales location (Eagle Ridge Mall) and decided to give this company another try. I am so glad I did!

This is my review for Justin Rivera in lake wales Eagle Ridge Mall. I had stopped in to receive help with my glasses and Justin was great. He paid close attention to my needs and was super professional. Justin went above n beyond .Highly recommended.

Angelica was amazing with helping with my daughter's first pair of glasses. Very kind and so patient knew exactly what she needed. Lucy was also amazing with pretesting and explained everything that she was doing and why. Dr. Olson went through everything she was doing and answered all my daughter's questions very knowledgeable, kind and so patient. Definitely recommend this place for all your eyeglass needs.

What a great experience at Optical Outlets!
No waiting at all and Dr. Olsen and staff were all very professional and courteous.
I highly recommend Optical Outlets.

I've been going here for several years. Awesome Doctor who gets my vision corrected perfectly every time! Staff are also helpful and all my needs are met. I receive quality glasses as well. Awesome long term doctor for me!

I took My son in to have a eye exam and to get glasses and or Contact lenses. My wife Normally would handle this kinda thing, so I really had no clue of what we needed, or needed to do.
The customer service was great, and everything went very smooth and easy! The Young lady Cynthia, helped my son pick out the glasses he wanted, and gave him several options to choose from. Definitely I good experience, I highly recommend Optical outlet.

Courtney was so kind and sweet to my father when he needed an appointment and was unsure about his insurance coverage along with aligning his nose piece on his glasses and finding the perfect pair for him. She has amazing service, especially since my dad is a heart patient and is weak to walk and comprehend. Highly recommend her, she made that place GOLD!

Optical Outlets is an establishment that has excellent staff, affordable prices and quality eyewear. I waited 60 days to write a review to assure the glasses was worth it. I'm very pleased with the frames, lenses and all options I selected. I will return for sunglasses next. I recommend them to anyone who don't care about a name. But care about quality and saving money!

I had my eyes checked here at Optical Outlet and the service was excellent. The staff helped me with everything I needed. Essie helped me with the whole process and I was able to get exactly what I needed. I really recommend Optical Outlets if you need eye glasses. They speak Spanish! 10/10

The attention and service provided by Esmeralda and Angelica was far and beyond of what I was expecting. The Customer service and attention to details to get the right glasses for my son was on point. Keep it up! I highly recommend this Optical.

The staff there is very friendly, they'll accept you even if you don't have an appointment and Dr. Ishmael is hilarious. I absolutely love it! Also i did my exam on Friday my glasses were ready on the following Tuesday

I love the service they give here

Essie was superb! She is very thorough, patient and kind!
Thank you for employing someone of Essie's caliber