Advance Auto Parts

Vern was so helpful and nice - great customer service! Busy afternoon and he was quick to help people check out and then install a new battery for me. Thanks, Vern!

Some of the NICEST, Professional people that I have ever experienced. Very knowledgeable, polite, yet friendly. The sales person with the colored hair, bright personality and knowledgeable. I think he was the assistant manager, young Hispanic gentlemen who was extremely professional. Knowledgeable and explained every thing and a helpful manner. Awesome experience!!!

Helpful staff. They had what I needed cheaper than the dealership. 👍🏻

I came in to pick up an online order, and figured I’d ask about replacing my wiper blades since they were due for replacement. Andrew was very helpful in selecting the right size and even went to the back several times to see if he had the brand I wanted in stock. After double checking that he did not have them, he ordered the wiper blades I wanted. They came in the next day, and he installed them quickly with no issues. Definitely appreciate the helpful staff and will come back to this store for my auto parts needs.

This review is for the Duke Street location. I stopped by there to buy a new car battery this past weekend and from start to finish, it was a great experience. I was greeted by the staff and they were pleasant to speak with. They seemed happy to have customers and I felt they appreciated my business. Jonathan installed my car battery and windshield wipers and had a positive, upbeat attitude. He didn’t mind me watching him work and even offered to show me how to change the wipers myself in the future. I like shopping where the staff is helpful and pleasant, and this location fits the bill. I’ll be back and I recommend you check them out if you need parts for your car.

I can it to pickup some window wiper blades and as soon as I walkthrough the main door I am greeted with welcome to advance auto parts if you need help please let us know was expressed to my by every staff member that came into view, it was a warm feeling and I felt like a person/ family and not another payday. I was totally lost so I asked for help and Ms. V was up for the task so was so happy to help and gave me all the information I needed on installing and warranty. The customer service felt so good I wanted to give everyone a hug. Good Job Advance Auto! I will be back
Mark

Came in here completely clueless about some windshield wipers. Vern got me right in no time. Was super friendly & knowledgeable. He helped me get everything I needed and I had new wipers on my car in no time. Literally in and out in 5 minutes!

Had a great experience here earlier this week! Had my uhaul disconnect from my car in the middle of a long move, and the staff (specifically Vern!) was all incredibly helpful and kind. I was able to get back on the road, and home safely :)

Rico was great! I had issues with my car and he ran a diagnostic test for me and helped me understand the problem, the cause, and my options. Highly recommend. The knowledge, experience, and passion to help customers is unmatched. Will return.

Good business I needed a new battery they made sure I got everyone I needed. Veeta is a very good manager, she is very kind and she seems to really care about the customer. She made sure I had everything I needed and that the battery was properly installed. Thanks alot guys.

I was already having a bad day and when my girlfriend's car battery died, I thought I was going to lose it. We took her car to this Advance Auto Parts location and the staff could not have provided better customer service. They happily helped us test the old battery, recommended a replacement at a reasonable price, and helped us install it right away--they got my girlfriend back on the road in short order. Big shout-outs to Chuck and Veeta (I might be misremembering/misspelling) who saved the day and helped us! Thank you

Fantastic service. I came in for a new battery and installation. I was immediately assisted by Sharmin, who quickly installed the battery in my vehicle, even in 34 degree weather. Highly recommend this location.

Lady car owners, you can trust Rico and his team to help you with your car questions. The service here is top notch. What a wonderful feeling to have people who are honest and really know cars helping me with my cars.

This place is amazing and very helpful. Ani greets you with a smile and very enthusiastic on assisting you to find whatever you need. I just wanted to say thank you to Ani for helping me on finding what I need. Keep up the great work and always have that smile.

I needed to replace my windshield wipers and had planned to go to the dealership for convenience but decided to stop by here on the way thinking I could try to buy the wipers and install them myself. They made this it SO easy! They have an app where you can easily find your make/model and size for wipers AND they even put them on for you free of charge. So in total, this took me 10 minutes and less than $50 dollars for brand new wipers. Great customer service!

I went it to have my windshield wipers replaced. The team was exceptionally helpful in determining the right size I needed for my vehicle. They also installed them for me. The entire process was friendly, quick, and helpful.

My favorite Advance to go to. The staff is great and they have what I need (and don't need!). Plenty of parking but entering can be tricky on a busy day. I've been coming here for all my car needs since 2015.

I had a service light show up on my dashboard and I was uncertain of the cause. I went to this location and Vern provided service beyond what I asked. He evaluated my car, performed a diagnostic and identified other potential issues. I appreciate his service and expertise; especially when most customers have minimal knowledge on their car

Outstanding customer service by Vern. He was fast and friendly, and he helped me find a great deal on a good battery. This store will be my first choice for the next auto parts I need.

Great experience here last night - the guys working were super helpful and went above and beyond to help me out. Absolutely recommend this location over others in the area