Starbucks

Being the only store in town, this place is always busy. However, the service here is awesome. Everyone works hard to get the order out as fast as they can. I usually do not have to wait long for my order no matter what time of day I stop by. The best thing: ev3ryone has a smile on their face greeting customers. The accuracy of taking and finishing my drink order is worth mentioning. "Triple tall, ice caramel macchiato with coconut milk, extra caramel drizzle, extra ice in a grande cup upside-down" I have been to other stores and they have messed this order up so badly that I either don't go there or order a different drink. Yes, I am coffee snob 😆

GREAT Starbucks - friendly staff and great service 7 days a week/364 days a year!

Thank you to the Team here in Gloucester! it was awesome when you opened and you have made our mornings special (my son, his dog and me)!!!

EVERYONE here is always kind, friendly and quick! You recognize me and start my order with a short black dark roast and a pup cup, you always go out of your way to make my experience a very nice one...plus my order is always accurate and my coffee is nice and hot!

Although my coffee is savored i.e.: it's my treat after my morning workout, it's my son's dog Brody who is the winner! I get him a "Pup" cup every day and to watch the thrill in him, waiting anxiously for me to get home, runs up and down the steps, brings me a toy, sits, gives me a kiss and when i say "break" he goes right after it! It's a show to be seen and my son, husband and I all get the biggest laugh every day! The other day it took Brody almost 3 minutes to finish his "Pup" cup! He delighted in every lick, and came up and kissed me again!

Thank you everyone, Gloucester, my family and I APPRECIATE YOU!
Gayle

Service was fast. Baristas were very nice. Visiting from out of town and it was a very nice surprise. Plus they gave us cute stickers!

We have some great local coffee shops but I also appreciate Starbucks (pro-tip #1 ... if you can only drink Dunks coffee, order the blonde roast at Starbucks, it is Dunks roast with the bonus of using filtered water so it actually tastes good). Unless you've been hiding under a rock the last couple of years, I'm sure you've heard of staffing and supply-chain issues. This place gets busy, the drive-thru can be a long line. Pro-tip #2 use the mobile app and pre-order for in store pickup. The staff is always friendly even when busy. Great WiFi service and room to sit without being on top of other customers.

Morning people make my oleato perfect but not afternoon people. The white chocolate mocha latte is always perfect.

On Sunday morning, my friend and I ordered two drinks and realized there was a major backup in orders and we were going to have to ask for a refund. One of your staff helped us and allowed us to get to our meeting on time. Thank you!

I’ve edited my review because although they were closed all last weekend & that was annoying, they have completely redeemed themselves this week. The staff has been amazing and the younger girl with curly dark hair in the mornings around 6 is absolutely the most lovely staff member. Always willing to go above and beyond. Thanks guys!!

The best customer service. Thanks Heidi!

Great place the coffee is awesome it's always nice and clean the service is great and Maddie is the best waitress there she always brings on a positive attitude and a beautiful smile

Coffee kinddd of on the high priced butt Theyy are worth it. Good thing I only go there like once a month when I go to the plaza their in

There are such friendly baristas here - I have only gone through the drive-through but there is one in particular who takes orders, gives good recommendations, and compliments your choices and seems so delightful. I highly recommend!

Obviously great coffee but I have to say I was pleasantly surprised about the quality/taste of their breakfast sandwiches!

I gotta say the people here work hard! But watching Cal is like watching a perfectly played orchestra.

The nicest Starbucks baristas I’ve ever encountered. I drive from Beverly just for this location

Long line for drive through service, but less than 10 minute wait overall. Really friendly staff each time I've been there.

This Starbucks is always great, but who in gods name is the barista with the tattoos and the brown hair and nice arms please respond to this leave his Instagram or something

I love the Frappuccino’s and the cake pops. Workers are always friendly and I almost always have a wonderful experience.

Good Staff, Drinks always take a long time but its expected with a new store.

Although there is usually a line, it moves quickly and beverages and food offerings consistent in quality

Best cold brew coffee!!