O'Reilly Auto Parts

I don't typically write reviews, but I felt compelled to share my positive experience with John, the Assistant Manager at O'Reilly on North Military. I visited the store after encountering issues with my car battery. When I asked John for assistance, he promptly came out to assess the situation and informed me that my terminals needed to be changed. Although he couldn't replace them due to liability reasons, he went above and beyond by guiding me and my 15-year-old son on how to make the repair. John provided the necessary tools and parts, showcasing his extensive knowledge and educating us on the do's and don'ts, all while keeping the atmosphere light-hearted and humorous. Despite it being the end of his long shift, he demonstrated exceptional customer service, and I cannot express enough how much I appreciate his assistance. It's evident why he's the manager of this location. Kudos for having employees like John who genuinely want to help customers in their time of need.

This place is so much better than any of the AutoZones. AutoZone gave me the runaround and sent me in circles to other locations trying to get this battery paid for and installed, which I badly needed. So I saw that green sign and figured I'd try O'Reilly out. There was a manager there named Juan that went above and beyond times 100 by doing an install that would have been a huge pain for me. It would have taken me at least a couple of hours to install it of my own accord due to my current set of circumstances. So when you need anything for car parts, show AutoArea your "O" face and tell them you're headed to O-O-O O'Reilly (O'Reilly) Auto Parts!

Needed some new wiper blades. Everyone was very helpful in setting me up with everything I needed. very pleasant to deal with.

Hector is awesome I came in and asked a million questions and he was still willing to help me with a smile . It’s hard to find people like him and his team.

The part I needed was in stock, I picked it up on Sunday! The staff was absolutely wonderful! The part was perfect! I am very satisfied with O'Reilly Auto Parts.

Great Prices will never go to Advanced Auto again

Great service from Keith over the phone when we initially called to check inventory. When we arrived, we got quick service and customer service was great.

I stopped at O'Reilly Auto Parts only 3 times or so for VERY small purchases and their customer service goes above & beyond. Visit thiststore when you need auto related items. You won't be sorry! Trever and Tanner are the best! You can find them there on the weekends excellent service.

Excellent customer service during my recent visit last weekend. Donald who was the manager on duty was extremely helpful and went out of his way to attend to the items needed. Also, the other staff member that was working the register was also extremely courteous and helpful. I would definitely go to this location if/when I need to go to an auto parts store.

Javares was helpfull, knowledgeable,and a great multitasker took care of 3 people while helping me I hope O'Reilly's is paying him good

Very friendly staff and they let me borrow all the tools I needed to change out battery. Jarvis was very helpful.

Great customer service! Zachary took care of me and help me out. Keep up the good work!!!

Brief but pleasant experience. Had issues with a.c. and was going try recharge kit. The manager james stepped outside to help. Upon hooking up the hose he said this probably wasn't going to fix the issue and returned the item and gave advice on a proper fix. Nice to work with honest people. Thank you James!

Awesome workers! They really help you with what you need! My car blew two coolant lines and they came outside and helped me make sure I didn't blew my engine instead. They have a lots of cool down to earth worker. 10 out of 10.

Great place to shop. Very good customer service. Bri took the time to diagnose my battery and alternator and she was able to give me the prices of parts. They were also able to give me great recommendations of local mechanics.

Jim & Jabari’s were very helpful in assisting me to find the right products for my car

Go see J at the counter. He is awesome gives great customer service I was in-and-out in 5 minutes and saved a 100 bucks from what Advance charged.

Zach was awesome! Changed my battery immediately and cleaned the corrosion off 🙏🏾

I'm real surprised they had a cigarette lighter tool in stock, I thought it was going to be a scavenger hunt for one. I'm impressed.

Excellent customer service very friendly and helpful