Petco

Just left here a few min ago and I had to leave a review, I havent left the parking lot. Excellent customer service even though they were a few min from closing, I was helped as if I was the first customer in the store, my cashier was the shining star of the whole encounter. I believe her name is Judy (sorry if I'm wrong bad with names 😅 Diego also was a great help with my things to my car. This location Highly recommended!

I went to a petsmart only to find a half dead betta with ich I proceeded to ask to just take him off Petsmarts hands, I got met with the manager shaking the cracked, dirty, filled with rotten fin rot cup with the fish in it and say the best they could do is a 5% discount.

My bestie and I proceeded to run to this petco, a great one. The aquarist worker helped us immensely to provide us the information we needed to help him heal.

Best petco in the area.

I love this petco location especially because they always have grooming appointments available sooner than other locations, groomers there are excellents 👍 I highly recommend this business 👌

This particular Petco feels like a time capsule due to the decor and it’s nostalgic 🙂 Plus the staff here was incredibly friendly! I just moved to the area and I’m glad this will be my local Petco

Diablo comes here for his grooming and we took advantage of the summer package and I feel it's worth every penny.

My nervous dog had a great wash/shedding experience. He didn't seem bothered at all when I picked him up. Thanks petco!

A picture is worth a thousand words, right? Check out these!

This is the level of customer service that we get when we come here. I absolutely love how friendly the staff is and how well organized the store is.

They went above and beyond making Sweet Baby Ray (that's my dog) feel so welcome. They gave him a treat, and even when he put his flat face nose up at it- they went back and found one he thought was more tasty.

Now that is investing in your customer. I wish I lived closer so I could go every week!

I get my dogs groomed at Petco in Burke every 6 weeks. The groomers are amazing! They seem to love the pets as if they were their own! Always a pleasant experience!

Got what I needed. Personnel were helpful.

The Burke VA store saved me a lot of money by letting me know about a closeout special on the kibble refill that I came in to purchase for my dog. While there, I noticed how clean the store was and how friendly the assocates were.

Cladius was looking so shabby and now he is beautiful and smells great!

Good saltwater selections, will return again!

Phoebe is always happy after Petco grooming services.

I am thankful for a chance to commend the customer service of Joe in the fish department. I came to him last week looking to set up a betta tank. I had done my research and Joe was FABULOUS! He helped me buy everything I needed and not what I didn't. I called with a concern and he was very patient and helpful with me on the phone. I returned to pick up my fish George and he was so caring about my fish. I wish there were more customer service like Joe! The entire staff was very friendly!

First kudos to Mia in the grooming salon. She always makes me and my pups feel special. Second many thanks to Brian in the Burke Petco because he took the time to help me select a carrier for my dog. He also convinced me to join the monthly Petco Health program. He’s a great addition to Petco family

This petco is always so helpful whenever I go! I brought my dog Bella in to get food for her. The staff was very attentive and friendly to her. Ken was super knowledgeable about all of the dry food and freezer food. He answered all of my questions that I had and gave me multiple choices while keeping in mind my budget and pet restrictions. Would recommend for any of your pet needs

Burke, VA Petco has the most helpful and knowledgeable staff. The store is always clean and organized. The staff is informative and friendly. Joe 'the fish guy' in the aquatic department is incredible. Joe is patient and offers so much information. The aquatic life is healthy and well taken care of. I had previously gone to Petsmart for a small tropical fish and my kids found dead fish in their tanks, the staff were uneducated and lacked customer service.

A really well managed store and always stocked. The staff is always helpful and I consistently get great service. Bryan in Grooming is outstanding and is very patient. I remember they stayed open when we had a major power outage because the were able to get a huge generator in very quickly.

Had my dog groomed here and they did a fantastic job. He usually sheds even after I've bathed and brushed him, so with guests coming to town I decided to trust the professionals. The groomers did great and he hasn't she'd when you pet him like he usually does. We'll definitely bring him back here when he needs a deep clean.

I found Petco employees to be friendly and pleasant