PetSmart

Extremely pleased with the boarding process at the Pet Hotel! Was able to book last minute after my sitter fell through and even received a discount for being a first time boarder. Pup came home happy and did not show any signs of stress or anxiety. Staff was extremely kind and welcoming and made what could have been a stressful situation harmonious for me and my pup. Will gladly board my pup at the PetSmart Pet Hotel again in the future! Thank you!

My groomer Madeline Ava was amazing she was extremely professional and enthusiastic about grooming my baby. My baby suffers from anxiety when getting groomed and she made sure Maelou enjoyed her experience! Pet Smart is very lucky to have her and I hope she compensated well for how awesome she is!

Booked a cat pet wash and groom with Maggie and she did an amazing job. Only took two hours. I highly recommend booking with her.

Fantastic and super well kept store! The staff is welcoming and helpful when needed. The store is pretty self serviceable if they are too swamped however.

They do great deals on clearance so keep an eye out on tags

This is where my pup stays when I need to board her, and she ❤ 😍 it! She has a favorite staff person and he really takes good care of her.

Petsmart Pet Hotel has been taking care of my pet for 13 years. They are wonderfully helpful and nice. They always treat my senior pet with care and consideration.

Love this location for Austin! Laryssa at the Grooming station treated my pup kindly and with care! My dog is usually scared but left so happy & excited feeling much better with the clean cut! We got the express-service because of her heart condition and they finished speedily and efficiently!!!!! Worth every penny.
10/10 recommend 🐾

We had a great experience today at this PetSmart location with their exceptional team! Anthia, the groomer, showed incredible care and expertise while pampering my beloved Gigi. Gigi looked and felt amazing after her grooming session! And I must mention Austin, who provided excellent assistance at the register today. His friendly demeanor and efficient service made the entire experience smooth and enjoyable. I'm grateful to both Anthia and Austin for going above and beyond. PetSmart truly has a fantastic team, and great prices, and I'll be back for all my pet's needs. ⭐⭐⭐⭐⭐

THE BEST GROOMER! BRENDA:

I have been searching far and wide for a reliable person for my golden retriever (Theodore). Ive had the pleasure of meeting Brenda from Petsmart who is hands down the best person for the job. I can honestly say i can put my trust and faith in her every single time and she never disappoints. The way my golden looks when he comes out is outstanding! His nails, the layers on his fur, and the way she trims him is unmatched! Thank you Brenda for all the hard work you continue to do and we definitely appreciate it. Petsmart she is one of a kind!

Always easy to go in and out of this store I'm glad it's here people are friendly and it's convenient.

I needed a bone for my dog. Great selection of bones at Pet Smart. Best Pet Hotel in Austin. Banfield is located here at Pet Smart. Got to get the dog a bone.

Training session with Robin was fantastic! Also was able to get a walk-in nail trim. Pups are happy and tired out!

We have never had a bad experience at this PetSmart location (Sunset Valley-Brodie Lane). We use all of the services - retail store, PetsHotel, grooming, and Banfield Pet Hospital. We can always our pet supplies here, and our Bella is well taken care of, when she stays. Big kudos to the staff!

I live less than 1/2 mile from another PetSmart location but drive out of my way to come to the Brodie location specifically for the grooming department. After a few not so great grooming experiences, I booked my first appointment with Casey. I have a VERY energetic 2 year old standard schnauzer that Casey does a wonderful job grooming. I am one of those obsessive dog owners...but I feel completely comfortable leaving my little guy at this location for a few hours to get groomed. Casey is always honest to me about how the grooming went, and incredibly kind do my little guy. There is absolutely no place else I would take my dog. Thank you guys for having such incredible employees!

The picture attached is Sifu leaving his last grooming appointment without a worry in the world; happy as could be!

Found this guy wanting a new home! Very kind and accommodating employees here. Good job!

Always have Castor & Pollux for my Pup!

They always do a great job of grooming our cat. Our cat always comes home happy. Their hours can accommodate everyone's schedule.

Friendly, helpful staff. I bought some fish. Prices are reasonable.

Convenient Doggie Daycamp! We are traveling & were able to drop the doggie off for a little play time.

He was happy to go, I promise. Always friendly staff here and someone around if you need help. Line wasn't kept long either to check out.